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Sales Administrator
3 months ago
- Sales Admin - previous experience in a similar role required
- Manufacturing / Engineering Industry experience - advantageous
- Monday to Friday office presence - Essential for this role
- Work closely with the sales and service team, managing the sales order inbox, and ensuring that new orders are processed in a timely, efficient manner.
- Raising Credit notes as required, and dealing with any other order related queries prior to their completion
- Process product and service sales orders through to customer delivery and job completion, ensuring that international trade regulations are always adhered to
- Liaising with customers, suppliers and distributors / other third parties and internal departments via the phone and over email – excellent communication skills and a clear and concise approach is essential.
- Ensuring that customers are updated with any progress in relation to their orders, production schedules or supply changes.
- Assist with planning and processing of shipping schedules
- Reporting – complete regular sales forecast and risk management reports, as well as customer specific order book reports
- Complete material Replenishment Plans and manage the order book plan
- Provide support for internal and external Quality Management Assessments for Sales Order Processing data
- Assume the role of the main interface between the business sales and supply chain departments, to ensure that customers deliveries are fulfilled within agreed time frames and expectations.
- Previous experience of working in a similar order processing / sales administration role, within either a technical / manufacturing or engineering environment would be preferred.
- Training will be provided, but our client is looking for someone who is a confident learner, willing to take on new challenges and learn new processes.
- High attention to detail and excellent time management skills are essential, as well as the ability to work independently and in a team environment
- You will need to be IT literate and be capable of quickly learning new software platforms – If you have worked with an ERP / MRP software packages, this would be ideal, but our client is willing to train as well.
- Microsoft Excel experience is required for this role as you will be updating and manipulating excel records, alongside other internal systems and processes.
- Previous experience of international logistics would be ideal, but not essential
- Confidence to work in a fast-paced time critical environment is essential