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Technical Advisor

2 months ago

Solihull, United Kingdom Proftech Talent Ltd Full time

Technical Advisor

We are recruiting for a Technical Advisor in the Solihull area on a permanent basis. The Technical Adviser is the key contact person between the clients Dealer network and the respective vehicle Manufacturers. This role requires a full and comprehensive understanding of their products, process, systems, automotive legislation and manufacturers policies and procedures. In addition, an ability to identify any potentially developing issues and provide a detailed account of your findings to colleagues and the manufacturer. On a day-to-day basis dealing with all technical issues the dealers may encounter and working with them to affect a successful resolution.

As a Technical Advisor, you will need to have/be:

  • A minimum 5 years' experience working within a busy franchise dealer, vehicle manufacturer or technical service role
  • Have experience of working on alternative fuel powered vehicles
  • Have a good working knowledge of connected car technology, APP integration and have relevant BTech or City and Guilds, IMI Automotive Technical qualifications
  • Excellent Motor Vehicle mechanical knowledge, by experience and qualification
  • Previous experience of working within an automotive Aftersales department
  • First class knowledge of all aspects of dealer aftersales systems and practices
  • Have good I.T Skills - including but not limited to MS Office suite of products