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Multilingual Customer Support Specialist
2 months ago
About the Role:
We are seeking a highly skilled Romanian language customer service representative to join our team at Office Angels. As a customer service advisor, you will be responsible for providing exceptional support to our clients via phone and email.
Key Responsibilities:
- Supporting Romanian speaking customers with their queries and concerns
- On-boarding and set up of new customers
- Accurately recording all customer communications, interactions, comments, and complaints in our CRM system
- Liaising with our technical department regarding system and technical queries
Requirements:
- Fluent in Romanian (spoken and written)
- Excellent communication and interpersonal skills
- Good IT skills and ability to learn new systems quickly
- Able to prioritize tasks and meet tight deadlines
What We Offer:
As a customer service advisor at Office Angels, you will have the opportunity to work with a successful and expanding company, providing exceptional customer service to our clients. You will also have access to ongoing training and development opportunities to help you grow in your career.
