Programme Director

PROGRAMME DIRECTOR

13 Month Fixed Term Contract

JOB SUMMARY / PURPOSE

The Programme Director (PD) is accountable for the delivery of the mobilisation Project Plan, including all workstreams and deliverables, to time, quality and budget, in line with client and G4S service delivery requirements. The PD will create an efficient delivery environment for the controlled, planned and seamless progression to Operational Readiness through an effective project, reporting and governance framework in line with ‘The G4S Way’ methodology.

They will need to be versatile, agile and adaptable and be able to apply a range of disciplines, including project management, business analysis, and data analysis, to ensure quality and on time delivery of project objectives and deliverables, ensuring key milestones are met. This role is output focused and delivers to existing G4S Secure Solutions UK (SSUK) plans, but they will be required to respond to requirement and scope changes as they arise.

The PD role will be required to communicate and coordinate with multiple stakeholders to successfully develop and implement project deliverables.

Many of the workstreams are to deliver the embedding of technology within the workplace, deployment of that technology and the training and education of employees in the use.

The role is a national role working from home, however regular travel will be required to customer offices. Travel will also be required to SSUK hub locations at Tewkesbury, Leeds and London. A driving licence is required for this position.

The position requires the candidate to be flexible around the demands and requirements of the relevant projects which may include occasional evening and weekend working.

A positive and flexible attitude to teamwork and a willingness to learn and get stuck in is critical as the PD will need to support the team members and other workstreams as required with tasks and deliverables of the project.

RESPONSIBILITIES / ACCOUNTABILITIES

• Development and delivery of the Project Plan

• Own and develop relationships at a project delivery level across customer stakeholders

• Ensure effective customer communications and reporting throughout programme delivery.

• Seek / record relevant stakeholder approval on any key milestones and test outcomes.

• Drive Implementation plan delivery and minimise risk throughout implementation.

• Ensure timely project delivery in line with key stakeholder objectives.

• Achieve operational readiness approval by service commencement date.

• Implement change control procedures and outcomes, recording stakeholder feedback.

• Develop and coordinate delivery of the detailed Project Plan.

• Fully understand customer requirements and priorities during project delivery.

• Oversee project communications on behalf of G4S.

• Deliver regular and accurate stakeholder reporting.

• Report against test plans and outcomes for operational readiness.

• Identify, prioritise and act upon the urgent and important issues.

• Develop, oversee and maintain the project RAID, ensuring timely communication of new risks/ issues or changes.

• Prepare and deliver risk mitigation and recovery plans.

• Oversee development and scheduled submission of milestone deliverables.

• Support and coordinate workstream leads to work as a team.

• Support the Project Team to deliver all requirements to time and plan.

• Work with professionalism, honesty and integrity maintaining confidentiality.

• Treat people fairly, with respect, impartiality and consistency.

• Translate complex situations into practical action plans.

• Coordinate and establish regular project governance and joint meetings.

• Prepare documents for review at internal and client project board meetings.

• Collaborate with all stakeholders to identify and resolve dependencies.

CORE COMPETENCIES

• Formal project qualification (such as APM PMQ or Prince2 Practitioner).

• Programme planning and organising with multi-disciplinary project teams.

• Leadership skills and gravitas to have credibility in front of internal and external stakeholders.

• Stakeholder management.

• Exceptional communication and presentation skills.

• Data analysis and report writing.

• Delivering results and meeting customer expectations.

• Listening, understanding and escalating exceptions or issues where required.

• Proven track record of successfully delivering large scale programmes and projects.

KEY PERFORMANCE INDICATORS:

• Delivery of project deliverables and milestones on schedule.

• G4S KPI’s.

• Customer satisfaction scores/ feedback.

• Timely risk & issue escalation and resolution.

• On budget delivery to project plans.