Administrative Support Executive Officer

The key responsibilities of the role will include but will not be restricted to:

• Management of the administrative team (line management of up to 2 Administrative Officers, AOs).
  • Providing support to the administrative team with daily tasks and development opportunities.
    • Supporting researchers to deliver projects throughout the research stages by: recruiting participants, supporting with communications (including Gov.Notify letter system or Text Messaging Application), designing and developing Excel trackers, allocating fieldworker resource, procuring and monitoring incentives, and data anonymization.
      • Supporting the IHRU in general administrative tasks, for example setting up ad-hoc and re-occurring meetings, monitoring multiple inboxes, updating intranet pages, registered E-filling.
        • Procurement and budget monitoring, for example financial spend on training, research tools, incentives and travel.

Person specification

Essential skills

• Proven track record in organisational and project management skills in a research-focused or analytical support environment, including monitoring finances. (key criteria)
  • Proven intermediate to advanced skills in MS Excel, SharePoint, Word and PowerPoint.
    • Understanding of the role of social research in government, governance and processes, including experience of working with Data Protection rules and regulations, or the ability to learn these quickly.
      • The ability to organise and undertake the recruitment of research participants, both customers of DWP and the general public, for social research fieldwork.
        • The ability to exhibit strong leadership skills and to work as part of a team to promote a positive and energetic working environment.
          • Variety of written communication and presentation skills, including experience of working with customers.
          Desirable Skills
          • Experience of intranet or website publication.
          • Experience of line management

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Delivering at Pace
• Working Together
• Changing and Improving

Benefits

Alongside your salary of 30,975, Department for Work and Pensions contributes 8,973 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

DWP have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.

As part of the application process you will be asked to complete a CV and 750 word personal statement.

Further details around what this will entail are listed on the application form.

Your Personal Statement should provide evidence and examples of proven experience of each of the essential skills in the person specification section and how these skills were delivered. When completing your Personal Statement, please read and understand the Essential Skills and Assessment Criteria sections thoroughly as these are what your written evidence will be assessed against. Your CV is not scored separately.

Your layout is entirely your preference; you may choose narrative, bullets, etc. You may choose to address each criteria separately, however, one narrative example may cover and evidence several key criteria. You may not be able to meet all the key criteria, but please ensure you evidence what you have done thats relatable to the essential skills. You dont have to explain the whole process, just what you have done and the skills, experience you have used. Share with us what makes you suited to this role and why, what you can do and the skills you have that are transferable to the key requirements, and the life experience or passion you have that are linked to this role.

Please do not use excessive forward slash (/), backslash (\) or dashes (-) in your personal statement. By excessive, we mean hyphenating words that are not normally hyphenated, using slashes between many words or formatting slashes in white font so they cant immediately be seen. Any applications that do this will not be sifted or the form will be amended to remove the excess slashes and then anything after the 750 word count will be ignored.

Sift

If there are a high number of applications, the lead Key Criterion ( Proven track record in organisational and project management skills in a research-focused or analytical support environment, including monitoring finances ) may be used to conduct an initial sift and applications that do not meet the minimum requirement for this criterion will not progress.

Candidates who pass the initial sift will be progressed to a full sift. The lead criterion may also be used as a tie breaker, should a high number of candidates achieve the same score.

The interview

This will consist of an interview online on MS Teams, which should take approximately between 45 60 minutes.

Sift and interview dates to be confirmed.

Further Information

Find out more about Working for DWP

A reserve list may be held for a period of 6 months from which further appointments can be made.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at visit the Childcare Choices website .

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager inconfidence, or email Info@disclosurescotland.co.uk

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants are expected to join on the minimum of the pay band.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DWPrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

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