Office Administrator

4 weeks ago


Glasgow, Glasgow City, United Kingdom Optical Express Full time

Job Title – Office Administrator (Clinical Services)

Location – Glasgow City Centre

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care.

With clinics across the UK, Ireland, and mainland Europe, Optical Express offers you a huge variety of exciting career opportunities.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

If you're looking to work for a market leader, then read on as we are looking for an experienced Office Administrator in our Clinical Services department to work in our prestigious offices in Glasgow city centre.

The Role

As a key point of contact for patients with service related enquiries, you will be responsible for taking the patient through their journey whilst delivering exceptional customer service at all times. Part of that journey will involve building rapport quickly with patients, handling service related issues, and working closely with your colleagues to ensure patients receive excellent care.

Every day will bring something new but your day to day role will involve:

  • Inbound Call Handling
  • Logging and Acknowledging Complaints
  • Complaint Investigation
  • Data Analysis
  • Email Inbox Triage / Administration

Essential skills

We are looking for applicants who have excellent customer service skills, with strong written and verbal communication skills and strong organisational skills. Previous Customer Service experience is preferred, although full training will be provided. Proficiency in Microsoft Office applications, as well as the ability to acquire new IT skills is required.

We are seeking individuals who are articulate and presentable; diligent and detail orientated; motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. You will enjoy working closely with other members of your team and with colleagues across different areas of the business, so it is essential that you are able to work well with others in order to bring enquires to a conclusion and influence outcomes.

What's in it for you?

  • Competitive salary
  • Discounted vision correction products/procedures
  • Modern, city centre working environment
  • Discounted rates at on site restaurant
  • Investment in your training and career progression

Please apply now by uploading your CV.

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

  • Optical Express is an equal opportunities employer.


  • Glasgow, Glasgow City, United Kingdom Office Angels Full time

    Job Title: Temporary Accounts Administrator Location: Glasgow (West End) Contract Type: Full-time, Temporary Rate of Pay: £14-£15 per hour (Depending on Experience) Hours: Monday-Friday, 9:00 AM- 5:00 PM Office Angels are currently recruiting for a temporary Accounts Administrator for our client based in Glasgow (West End). This is an ongoing temporary...


  • Glasgow, Glasgow City, United Kingdom Office Angels Full time

    Salary - £23,810Location - Glasgow/WFH after training periodHours - Mon-Fri (9am to 5.30 pm)We have an exciting opportunity for a Sales/Debt Administrator to join our client, a rapidly growing online retail company specialising in B2B sales. This is a newly released role within their organisation, and they are looking for a talented individual to join their...


  • Glasgow, Glasgow City, United Kingdom Office Angels Limited Full time

    Temporary Administrator - Content PopulationAre you ready to dive into an exciting opportunity in the vibrant world of Marketing, Advertising & Design? Office Angels are looking for a passionate Temporary Administrator to join our dynamic team in Finnieston, Glasgow If you have experience using Sitecore XM Cloud and are eager to contribute your skills, we...


  • Glasgow, Glasgow City, United Kingdom Office Angels Limited Full time

    Job Description Temporary Administrator - Content PopulationAre you ready to dive into an exciting opportunity in the vibrant world of Marketing, Advertising & Design? Office Angels are looking for a passionate Temporary Administrator to join our dynamic team in Finnieston, Glasgow If you have experience using Sitecore XM Cloud and are eager to contribute...

  • Legal Administrator

    1 week ago


    Glasgow, Glasgow City, United Kingdom Office Angels, UK Full time

    Job Title: Legal Administrator Location: Glasgow City Centre Contract Details: Permanent, Full Time Salary: £25, - £27, per year (depending on experience) About Our Client: Our client is a well-established legal organisation based in Glasgow City Centre. They pride themselves on providing exceptional legal services to their clients and are now seeking...

  • Debt Administrator

    1 week ago


    Glasgow, Glasgow City, United Kingdom Office Angels, UK Full time

    Salary - £22, Location - Glasgow for initial training period (circa 3 weeks) then move to fully remote /WFH Hours - 9am to 5.30 pm (Monday to Friday) We have been asked by our client based in Glasgow to assist with the recruitment of an additional team member. They urgently need a Debt Administrator to join the team. Our client is a rapidly growing...

  • Sales Administrator

    7 days ago


    Glasgow, Glasgow City, United Kingdom Office Angels Full time

    Job Advert: Sales Administrator Location: Glasgow (WFH) Salary: £22,300 per annum Contract Type: Permanent Working Pattern: Full Time (Monday to Friday, 9:00 AM - 5:00 PM)Our client is currently seeking a dedicated Sales Order Processor to join their team in Glasgow City Centre.This is an exciting opportunity to become part of a dynamic organisation that...


  • Glasgow, Glasgow City, United Kingdom Office Angels, UK Full time

    The role - Compliance Administrator Location - Glasgow City Centre (WFH 1 day per week) Salary - £24k per annum Hours - 9am to 5.30pm Mon-Fri Office Angels have an immediately available role with our client for a Compliance Administrator to support with all aspects of Health & Safety. This role will be based in their modernandprestigious property in the...

  • Office Administrator

    2 weeks ago


    Glasgow, Glasgow City, United Kingdom ASSYSTEM Full time

    Assystem Energy & Infrastructure are recruiting for a Office Administrator to work at our customers site in Glasgow on a contract basis.We currently have an excellent opportunity to provide 13 months of maternity leave cover for the role of Office Administrator at our customers brandnew Glasgow office.Role details: Job title: Office AdministratorContract...


  • Glasgow, Glasgow City, United Kingdom Office Angels Limited Full time

    Job DescriptionSalary - 23,810Location - Glasgow/WFH after training periodHours - Mon-Fri (9am to 5.30 pm)We have an exciting opportunity for a Sales/Debt Administrator to join our client, a rapidly growing online retail company specialising in B2B sales. This is a newly released role within their organisation, and they are looking for a talented individual...


  • Glasgow, Glasgow City, United Kingdom ASSYSTEM Full time

    Job DescriptionAssystem Energy & Infrastructure are recruiting for a Office Administrator to work at our customers site in Glasgow on a contract basis.We currently have an excellent opportunity to provide 13 months of maternity leave cover for the role of Office Administrator at our customers brand-new Glasgow office.Role details: Job title: Office...


  • Glasgow, Glasgow City, United Kingdom Norserv FM Full time

    Norserv FM Isle Of Harris, Scotland, United KingdomOffice AdministratorNorserv FM Ltd is a growing facilities management company, and we're looking for a motivated Office Administrator to join our team If you're organized, detail-oriented, and ready to support a dynamic office environment, we want to hear from youKey Responsibilities:Admin duties (assisting...


  • Glasgow, Glasgow City, United Kingdom Office Angels Full time

    Legal Secretary/Administrator (JN -112024-402063) Glasgow, ScotlandSalary: GBP27000 - GBP27000 per annumJob Title: Legal Secretary (Conveyancing)Location: Glasgow City CentreHours: Full-time – Monday to Friday – 9.00-17.00Salary: £27,000About Our Client:Our client is a well-established legal firm based in Glasgow City Centre. They pride themselves on...


  • Glasgow, Glasgow City, United Kingdom Crown Office and Procurator Fiscal Service Full time

    This is an exciting entry-level opportunity for someone looking to be in an interesting administrative, customer service-based role.You may be starting out in your career or already have an administrative background and looking for a change, but you should have an interest in the Criminal Justice Sector.You will be expected to work as part of a team to...


  • Glasgow, Glasgow City, United Kingdom Assystem GmbH Full time

    Assystem is an international company with one mission: accelerate the energy transition around the world.Every day, our 7,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy.We are a collective committed to the actors...


  • Glasgow, Glasgow City, United Kingdom Office Angels Full time

    Job Advert: Sales AdministratorLocation: Glasgow (WFH)Salary: £23,810 per annumContract Type: PermanentWorking Pattern: Full Time (Monday to Friday, 9:00 AM - 5:00 PM)Our client is currently seeking a dedicated Sales Order Processor to join their team in Glasgow City Centre.This is an exciting opportunity to become part of a dynamic organisation that values...


  • Glasgow, Glasgow City, United Kingdom TN United Kingdom Full time

    Office Administrator - East Renfrewshire - Salary up to £25,000CBW has an excellent new opportunity for an individual with a strong Administration background. You must have excellent communication and previous administrative skills and be willing to learn.The successful candidate will be confident, polite and reliable. Your aim is to provide and promote an...

  • office administrator

    24 hours ago


    Glasgow, Glasgow City, United Kingdom Glacier Group Full time

    Glacier Energy Glasgow United Kingdom AdministrativeCompany DescriptionGlacier Energy Services is a progressive group offering exceptional products, services and bespoke engineering solutions to the oil and gas industry and global energy sectors. Formed in 2011, the Group has quickly grown to employ over 190 employees, serving the energy sector through its...

  • Sales Administrator

    6 days ago


    Glasgow, Glasgow City, United Kingdom Office Angels Full time

    Job Advert: Sales AdministratorLocation: Glasgow (WFH)Salary: £22,300 per annumContract Type: PermanentWorking Pattern: Full Time (Monday to Friday, 9:00 AM - 5:00 PM)Our client is currently seeking a dedicated Sales Order Processor to join their team in Glasgow City Centre.This is an exciting opportunity to become part of a dynamic organisation that values...


  • Glasgow, Glasgow City, United Kingdom s1jobs Full time

    Money Advice & Planning Ltd are dedicated to providing expert financial guidance and planning solutions to help our clients secure a better financial future. As a trusted name in the industry, we pride ourselves on delivering exceptional customer service and tailored advice to meet every client's needs.We are looking for a proactive, organised, and...