Customer Service

3 days ago

Swindon, United Kingdom RecruitmentRevolution.com Full time

Are you amazing at organising and planning?

Are you motivated by providing amazing customer service?Are you looking for a new and exciting opportunity with a global leader?Are you ready to take on a new challenge and make a significant impact within a supportive team?If yes, we’d love to welcome you to our long-established, well-managed, and principled business that supports leading organisations in multiple markets.

Heads-Up: The role would be a great fit for candidates coming from a mobile service operation, dealership network (sales or aftersales), plant equipment sales & service or engineering services.

Role Info:

Service AdministratorAshbury SwindonCompetitive SalaryPlus Benefits PackageFull Time - 8:30am - 5pm

Company: Our engineering feats clean the roads and surfaces for the world’s largest airports, busiest highways and most visited cities and municipalities across the globe. 70+ year heritage. 160+ people at our headquarters in Switzerland and over 700 worldwide across our 12 offices in 11 countries.

Skills / Knowledge: Order Processing, Strong Communication Skills, Sage, ERP, Willing to Learn

About Us:

Bunce (Ashbury) Ltd based in Ashbury, part of the Swiss Boschung Group, a world leader in surface management equipment.

Bunce has been manufacturing winter service equipment since 1920 and, since joining the Boschung Group in 2014, has expanded to include road sweeping and airport equipment.

We are leading the UK transition to electrical road sweepers. Our well-established, close-knit, collaborative, and professional team, based near Swindon, works together to provide first-class service to our customers.

The Role:

Due to company growth, we are seeking a motivated Service Administrator to join our Ashbury team on a full-time basis. As our Service Administrator, you will play an integral role in supporting our teams across Bunce to deliver outstanding service, ensuring we maintain and develop our position as the preferred supplier and partner in the UK market.

Key Responsibilities:

+ Work closely with the external Service Teams and our leading Parts Department to ensure high standards of customer service and administration.+ Prioritise order processing, respond to customer requests, and guide customers via phone and email.+ Monitor internal and external calls.+ Process orders efficiently.+ Monitor and respond to our service line and service emails.+ Administer service jobs using Upkeep or Sage.+ Schedule engineer call-outs.+ Prepare quotations.+ Handle warranty claims.+ Manage vehicle registrations.+ Coordinate logistics, both UK and international.

About You:

We are looking for positive, engaged, organised and professional candidates who are able to work independently and are highly motivated to learn about Bunce’s product offerings and understand the company’s customer value proposition.

Experience from a similar or affiliated industry sector would be desirable. You are a competent user of Microsoft Office and it is an advantage if you have experience of using Sage or other ERP, sales or service management software.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.

Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

  • Customer Care Manager

    2 weeks ago

    Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full time

    Customer Care ManagerWelcome to our company! We are currently looking for a Customer Care Manager to join our team in the South West Region, specifically in Swindon. In this role, you will be an essential part of a dynamic department, where your skills, tactfulness, and assurance will be put to good use.Provide exceptional customer service.Manage a team of...

  • Customer Care Manager

    4 weeks ago

    Swindon, United Kingdom Bloor Homes - Customer Care Full time

    Customer Care Manager When registering to this job board you will be redirected to the online application form. We are recruiting Customer Care Manager in our South West Region in Swindon, in a busy, pivotal department. The successful candidate will work as part of a team, and liaise with our Construction, Sales, Design & Technical and Commercial...

  • Customer Care Manager

    2 weeks ago

    Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full time

    Customer Care Manager at Bloor HomesWelcome to the opportunity to work as a Customer Care Manager at Bloor Homes in Swindon, South West Region. This role is at the heart of a dynamic and essential department that requires a unique blend of skill, delicacy, and confidence. As part of our team, you will collaborate closely with various departments such as...

  • Customer Care Co-ordinator

    1 week ago

    Swindon, United Kingdom Bloor Homes - Customer Care Full time

    Customer Care Co-ordinator (Maternity Cover)When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of contact...

  • Customer Care Co-ordinator

    1 week ago

    Swindon, United Kingdom Bloor Homes - Customer Care Full time

    Customer Care Co-ordinator (Maternity Cover)When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of contact...

  • Customer Care Co-ordinator

    1 week ago

    Swindon, United Kingdom Bloor Homes - Customer Care Full time

    Customer Care Co-ordinator (Maternity Cover) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of...

  • Customer Care Manager

    2 weeks ago

    Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full time

    Customer Care ManagerWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.We are recruiting Customer Care Manager in our South West Region in Swindon, in a busy, pivotal department. The role requires skill, delicacy and confidence....

  • Customer Care Manager

    4 weeks ago

    Swindon, United Kingdom Bloor Homes - Customer Care Full time

    Customer Care Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are recruiting Customer Care Manager in our South West Region in Swindon, in a busy, pivotal department. The role requires skill, delicacy and...

  • Customer Support Executive

    11 hours ago

    Swindon, United Kingdom UK Civil Service Full time

    Job summaryJob Purpose:The Customer Support Services Team members develop a comprehensive array of knowledge in order to support the customer in a timely manner. The roles are demanding and rewarding. The role will be central to Innovate UK�s future operations.Job descriptionKey Responsibilities and Accountabilities:Working as part of the wider Customer...

  • Customer Services

    3 months ago

    Swindon, United Kingdom chase recruitment group ltd Full time

    **Job Purpose** To support the residents of Swindon in accessing the many services provided by the council. To deliver an evolving support service whereby we encourage and support customer to access information online; adopting a digital first approach. Understanding the customers’ needs and signposting to relevant support services either inside or...

  • Customer Service

    3 weeks ago

    Swindon, United Kingdom The Best Connection Employment Group Full time

    **Wanted - Customer Service Advisors! Temp to Perm role! £21,313 per annum** **The Best Connection **are recruiting for Customer Service Advisors in collaboration with well establish healthcare company, working in their brand new site. This position is based in South Marston and is easily accessible by public transport. Parking is also available on...

  • Service Advisor

    3 weeks ago

    Swindon, United Kingdom Carite Service Centre Ltd Full time

    **About Us**: Carite Service Centre is a multi-award-winning automotive service centre dedicated to providing exceptional customer service, vehicle maintenance and repairs. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted name in the automotive industry. **Position Overview**: We are...

  • Customer Service

    4 weeks ago

    Swindon, United Kingdom BraForMe Full time

    **About us** BraForMe is the leading online lingerie retailor in the UK. Partnering with some of the largest U.K and European lingerie brands, they service their international customer base through their own website and 3rd party marketplaces (eBay, Amazon, etc.). Having grown significantly in the preceding 2 years, they pride themselves on having one of...

  • Customer Service

    4 weeks ago

    Swindon, United Kingdom BraForMe Full time

    **About us** BraForMe is the leading online lingerie retailor in the UK. Partnering with some of the largest U.K and European lingerie brands, they service their international customer base through their own website and 3rd party marketplaces (eBay, Amazon, etc.). Having grown significantly in the preceding 2 years, they pride themselves on having one of...

  • Customer Service

    3 weeks ago

    Swindon, United Kingdom BraForMe Full time

    **About us** BraForMe is the leading online lingerie retailor in the UK. Partnering with some of the largest U.K and European lingerie brands, they service their international customer base through their own website and 3rd party marketplaces (eBay, Amazon, etc.). Having grown significantly in the preceding 2 years, they pride themselves on having one of...

  • Customer Service

    4 weeks ago

    Swindon, United Kingdom BraForMe Full time

    **About us** BraForMe is the leading online lingerie retailor in the UK. Partnering with some of the largest U.K and European lingerie brands, they service their international customer base through their own website and 3rd party marketplaces (eBay, Amazon, etc.). Having grown significantly in the preceding 2 years, they pride themselves on having one of...

  • Customer Service

    1 week ago

    Swindon, United Kingdom BraForMe Full time

    **About us** BraForMe is the leading online lingerie retailor in the UK. Partnering with some of the largest U.K and European lingerie brands, they service their international customer base through their own website and 3rd party marketplaces (eBay, Amazon, etc.). Having grown significantly in the preceding 2 years, they pride themselves on having one of...

  • Customer Service

    2 weeks ago

    Swindon, United Kingdom BraForMe Full time

    Interviews 27-29th. For Immediate start and start in 3-4 weeks. Hiring for 2 positions. **About us** BraForMe is the leading online lingerie retailor in the UK. Partnering with some of the largest U.K and European lingerie brands, they service their international customer base through their own website and 3rd party marketplaces (eBay, Amazon, etc.)....

  • Customer Service

    2 weeks ago

    Swindon, Swindon, United Kingdom BraForMe Full time

    About usBraForMe is the leading online lingerie retailor in the UK. Partnering with some of the largest U.K and European lingerie brands, they service their international customer base through their own website and 3rd party marketplaces (eBay, Amazon, etc.). Having grown significantly in the preceding 2 years, they pride themselves on having one of the most...

  • Customer Service

    3 weeks ago

    Swindon, United Kingdom Frankly Recruitment Full time

    This is a lovely **_part time_** job! Working for a wholesale business that supplies the beauty trade, we are looking for a temporary customer service person until July. **Rate: £11-£11.50/hr** *** **Based: Shrivenham SN6** **£11 ph+** **10am -2pm or 9.30am - 2.30pm ( 20-25 hours/wk)** **What will I be doing?** You will be taking calls from...