FX Client Service Reporting
4 weeks ago
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We're seeking a future team member for the role of FX Client Service Reporting & Analytics Specialist to join our EMEA FX Operations team. This role is located in Manchester, hybrid working.
In this role, you'll make an impact in the following ways:
- This role is essential in enhancing our client service operations by leveraging data analytics to provide insightful reporting. As a member of our team, you will collaborate closely with client services, risk management, and other key departments to ensure a high level of service for our clients
- Proficiency in Alteryx, PowerBI, and advanced Excel, with experience in data visualization and management.
- Strong analytical skills with an emphasis on data-driven decision-making.
- Ability to produce high quality documentation including business requirements, technical specifications, procedure documents and process flows.
- Interact with internal clients to resolve day-to-day issues related to their Data Delivery reports and file transmissions.
- Excellent communication skills, with the ability to articulate complex concepts to diverse audiences.
- Commitment to our company values of integrity, excellence, and client focus.
- Excellent presentation skills, both oral and written.
- Sel-motivated problem solver.
- America's Most Innovative Companies, Fortune, 2024
- World's Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
- Most Just Companies", Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg's Gender Equality Index (GEI), 2023
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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