Client Service Administrator

6 months ago

Manchester, United Kingdom Gordon Yates Full time

Client Service Administrator needed in Manchester for 3 month temp role. This role is hybrid working paying £13 per hour.

You will be responsible for the set up and administration of several of our Apprenticeship Professional Development Programmes for existing Key Clients. You will be working closely with operational, client service and programme teams within the professional development division and across different parts of the business, you will ensure that systems are set up correctly and that all administration/communications are sent in a timely manner, to coordinated delegates and presenters. You will also work on our insolvency programmes to assist with client reporting and processing of bookings.

Key Responsibilities:

- Work in conjunction with the PD Scheduling team to source presenters and schedule programmes
- Set up all programmes on corresponding booking systems or work with other internal teams to request their set up
- Work with online teams regarding Hub set up and client requirements
- Ensure that material reviews happen annually and materials are updated
- Set up and run trainer briefings
- Attend weekly/monthly meetings, with the support of the relationship owner
- Creating, updating and issuing reporting to clients such as attendance and completion of post course tests
- Creating and issuing certificates
- Ensuring calendar reminders / wall planners are up-to-date with each clients specific requirements.
- Analyse delegate feedback, prepare reporting and escalate any issues
- Assist with the invoicing of all Clients in a prompt and accurate manner
- Maintain high standards of work and professionalism at all times, particularly with regards to accuracy in both written and verbal communication
- Build, manage and maintain strong inter-departmental relationships and communication within the company and work in partnership with other team members.
- Effectively undertake any other duties as required.

Skills required:

- Well organised and self-disciplined, able to manage own workload and work on own initiative
- Experience of working in a very busy environment
- Ability to work well under pressure and evidence of prioritising work under such conditions
- Ability to work to very tight deadlines
- Excellent customer skills
- Excellent verbal and written communication skills
- Intermediate level of MS Office
- Excellent attention to detail
- Able to be proactive and input ideas to improve procedures and processes
- Experience of working with data, data processing and data management
- Confident and clear telephone manner

  • Client Services Administrator

    6 months ago

    Manchester, United Kingdom Mercer Full time

    **Mercer Marsh Benefits - Manchester** Mercer Marsh Benefits(MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits. Operating in 135 countries, our team of specialists...

  • Client Service Administrator

    2 weeks ago

    Manchester, United Kingdom AJ Bell Management Limited Full time

    We are seeking a talented Client Service Administrator to join our Client Servicing Administration team. As a key member of our team, you will be responsible for delivering exceptional service to our customers, processing customer requests, and handling financial transactions.The ideal candidate will possess excellent communication and problem-solving...

  • Client Services Administrator

    3 weeks ago

    Manchester, United Kingdom Ground Control Full time

    Join us, we're an Investors in People Silver Standard CompanyAs a Client Services Administrator, you will be the primary point of contact for our clients, ensuring their needs are met with professionalism and efficiency.Your role will involve providing comprehensive administrative support to our team, facilitating seamless operations, and delivering...

  • Senior Client Services Administrator

    6 months ago

    Manchester, United Kingdom Pertemps Network Group Full time

    **Senior Client Services Administrator**: - V20150021**£28,000 - £30,000 Per Annum** - Full Time**Temporary** **Manchester, Greater Manchester** **Administration** **Job Description**: - Elevate your career in client services administration with a pivotal role that places you at the heart of company coordination and execution. A prestigious...

  • Client Administrator

    6 months ago

    Manchester, United Kingdom Recruit UK Full time

    **Job Title**: Client Administrator **Industry**: Financial Planning **Location**: Manchester **Salary**: £31,000 **Job reference**: 7272 **Job Description: Client Administrator** Recruit UK are working on an excellent opportunity for a Client Administrator in Manchester to join a leading Financial Advice company. They are the UK’s leading...

  • Client Servicing Administrator

    2 days ago

    Manchester, United Kingdom AJ Bell Management Limited Full time

    Job DescriptionWe are seeking an experienced Administrative and Financial Support Specialist to join our Client Servicing Administration teams in Manchester. As a key member of our team, you will play a vital role in providing exceptional service to our customers, handling financial transactions, and maintaining accurate records.Key ResponsibilitiesProcess...

  • Client Services Administrator

    6 months ago

    Manchester, United Kingdom Marsh McLennan Full time

    **Mercer Marsh Benefits - Manchester** Mercer Marsh Benefits(MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits. Operating in 135 countries, our team of specialists...

  • Client Support Administrator

    6 months ago

    Manchester, United Kingdom Recruit UK Full time

    **Job Title**:Client Support Administrator **Industry**:Financial Services **Location**:Manchester **Salary**:Up to £26,000 **Job Ref**:8479 Client Support Administrator Recruit UK are working on an excellent opportunity for a Client Support Administration position in Manchester to join a well established Chartered Independent Financial Advice...

  • Client Review Administrator

    6 months ago

    Manchester, United Kingdom Page Personnel Full time

    IFA based in Manchester city centre - Opportunity for a graduate or someone looking to break into financial services **About Our Client**: As Client Review Administrator, you will provide administration support for the Review Team. Day to day, your role will include: - Pensions administration for various group schemes and providing quotes for the group...

  • Client Administrator

    6 months ago

    Manchester, United Kingdom AMS Accountants Medical Ltd Full time

    **AMS Medical - Client Administrator - Manchester** Due to a sustained period of growth, generated from the success of our existing team, we are pleased to announce an opportunity for a Client Administrator to join us in our Manchester City Centre office. This is a permanent role and for the right person the perfect development role with both exposure and...

  • Client Administrator

    6 months ago

    Manchester, United Kingdom Fram Search Full time

    Office Based - Company Bonus Scheme - Great development Opportunities Fram are working with a multi award-winning specialist SME investment and advisory business based in the North West. They are looking for a dedicated individual to become an integral part of the close-knit Client Services Team. - Have excellent communication skills - Be confident on the...

  • Client Administrator

    6 months ago

    Manchester, United Kingdom Aimée Willow Connex Full time

    Client Administrator Support Manchester - North West The Role - Manage effectively and in accordance with policy and practice; the administration of ledgers, validation of debtor balances, credit control, collection activities and allocation processing with ownership of the following: - Responsible for daily cash allocation across the portfolio. -...

  • Client Support Administrator

    1 week ago

    Manchester, United Kingdom Chase De Vere Full time

    Job Description CLIENT SUPPORT ADMINISTRATOR SALFORD QUAYS HYBRID WORKING Fast paced, varied and demanding.Our client support administration teams work closely with the financial advisers and paraplanners to ensure that we deliver the best possible service to both new and existing clients.Supported by our experienced operations management and learning and...

  • Client Services Administrator X 2- Hybrid

    7 months ago

    Manchester, United Kingdom MoreLife Full time

    **Job title: Client Services Administrator** **Location: Hybrid Working** **Hours: 0800 2000 (rota, working 37.5 hours p/w)** **Reporting To: Client Services Manager** **Key Relationships: Clients, Practitioners, Direct Team Members** **Post may close early, if sufficient applicants received.** **The Role**: The Client Services Administrator will work...

  • Client Support Administrator

    3 weeks ago

    Manchester, United Kingdom Chase De Vere Full time

    CLIENT SUPPORT ADMINISTRATOR SALFORD QUAYS HYBRID WORKING Fast paced, varied and demanding.Our client support administration teams work closely with the financial advisers and paraplanners to ensure that we deliver the best possible service to both new and existing clients.Supported by our experienced operations management and learning and development team,...

  • Client Support Administrator

    6 months ago

    Manchester, United Kingdom Chase de Vere Full time

    Fast paced, varied and demanding. Our client support administration teams work closely with the financial advisers and paraplanners to ensure that we deliver the best possible service to both new and existing clients. Supported by our experienced operations management and learning and development team, our client support administrators receive full industry...

  • Private Client Administrator

    7 months ago

    Manchester, United Kingdom Chase de Vere Full time

    Fast paced, varied and demanding. Our private client administration teams work closely with the financial advisers and paraplanners to ensure that we deliver the best possible service to both new and existing clients. Supported by our experienced operations management and learning and development team, our client support administrators receive full industry...

  • Client Support Administrator

    3 months ago

    Manchester, United Kingdom Chase de Vere Full time

    CLIENT SUPPORT ADMINISTRATOR SALFORD QUAYS HYBRID WORKING Fast paced, varied and demanding. Our client support administration teams work closely with the financial advisers and paraplanners to ensure that we deliver the best possible service to both new and existing clients. Supported by our experienced operations management and learning and development...

  • Client Support Administrator

    3 weeks ago

    Manchester, United Kingdom Chase de Vere Full time

    Job Description CLIENT SUPPORT ADMINISTRATOR SALFORD QUAYS HYBRID WORKING Fast paced, varied and demanding. Our client support administration teams work closely with the financial advisers and paraplanners to ensure that we deliver the best possible service to both new and existing clients. Supported by our experienced operations management and learning...

  • Client Support Administrator

    3 days ago

    manchester, United Kingdom Chase de Vere Full time

    Job Description CLIENT SUPPORT ADMINISTRATOR SALFORD QUAYS HYBRID WORKING Fast paced, varied and demanding. Our client support administration teams work closely with the financial advisers and paraplanners to ensure that we deliver the best possible service to both new and existing clients. Supported by our experienced operations management and learning...