Operations Assistant

3 weeks ago


London, United Kingdom RedLaw Recruitment Full time

Operations Assistant - £38,000

Full-Time / Permanent


Are you currently working as a Receptionist or Front of House and eager to advance into a more focused operations role? Do you want to broaden your experience across business, facilities management, and general office support?


This is your perfect opportunity


Join a prestigious global law firm as an Operations Assistant, where you will be an integral part of a small, dynamic team. Reporting to the Operations Manager, you will engage in a diverse role covering all aspects of operations, client services, office support, and facilities management.


Key Responsibilities:

  • Client Services: Manage all aspects of the client services experience, including welcoming guests, directing them appropriately, professionally answering telephone calls, and managing meeting room bookings and arrangements.
  • Operations Mailbox: Oversee the Operations mailbox, respond to requests promptly, and escalate to relevant team members as necessary.
  • Mail and Supplies Management: Process and deliver internal and external mail, manage couriers, and ensure office consumables and supplies are fully stocked and replenished.
  • Contractor Supervision: Oversee contractors (cleaning, maintenance, catering, etc.), ensuring all service level agreements (SLAs) are met and appropriate health and safety documentation is in place.
  • Administrative Support: Provide a variety of administrative support to the Operations Manager, including calendar management, meeting arrangements, and handling special projects.


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