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Operations Assistant
3 weeks ago
Operations Assistant - £38,000
Full-Time / Permanent
Are you currently working as a Receptionist or Front of House and eager to advance into a more focused operations role? Do you want to broaden your experience across business, facilities management, and general office support?
This is your perfect opportunity
Join a prestigious global law firm as an Operations Assistant, where you will be an integral part of a small, dynamic team. Reporting to the Operations Manager, you will engage in a diverse role covering all aspects of operations, client services, office support, and facilities management.
Key Responsibilities:
- Client Services: Manage all aspects of the client services experience, including welcoming guests, directing them appropriately, professionally answering telephone calls, and managing meeting room bookings and arrangements.
- Operations Mailbox: Oversee the Operations mailbox, respond to requests promptly, and escalate to relevant team members as necessary.
- Mail and Supplies Management: Process and deliver internal and external mail, manage couriers, and ensure office consumables and supplies are fully stocked and replenished.
- Contractor Supervision: Oversee contractors (cleaning, maintenance, catering, etc.), ensuring all service level agreements (SLAs) are met and appropriate health and safety documentation is in place.
- Administrative Support: Provide a variety of administrative support to the Operations Manager, including calendar management, meeting arrangements, and handling special projects.
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