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Customer Support Administrator

4 months ago

Cheadle, United Kingdom Wienerberger Ltd Full time

Internationally successful: The Wienerberger Group

Come and join us as a Customer Support Administrator at our Head Office site in Cheadle

Wienerberger is a leading international provider of building materials and infrastructure solutions. We improve the quality of life and shape the future of construction.

About the Role

As Customer Support Administrator you be providing administrative support to our Customer Support team in Cheadle.

Administrative duties are varied, but include processing customer orders, managing order schedules, running various reports, cleansing data in our order book, and providing telephone cover during busy periods.

You may also cover reception during holidays/absence.

Hours of Work: 9.00am to 5.00pm, Monday to Friday

We can consider flexible working requests on a case-by-case basis, and we’d be open to discussing part-time job share arrangements or compressed hours if this could suit you.

The role is primarily office based, but we can consider ad-hoc hybrid working arrangements on a case-by-case basis.

About You

You will have experience working in an administration role in a busy office environment.

With a passion for customer service, you will have good attention to detail, and you will enjoy working in a friendly team that helps our customers to get their products on time.

You will also have:

  • Good communication skills (written and verbal)
  • Confidence with Microsoft Packages (Word, Outlook, Excel etc)
  • Flexible approach
  • Desirable - experience in a customer services environment

About our Benefits

  • Annual salary of £21,000 to £23,000 (depending on experience)
  • Professional growth, training and opportunities to hone your skills and knowledge
  • Annual bonus scheme up to 4%
  • Ability to purchase additional holidays
  • Company Pension
  • SIP - ability to become a shareholder via our Share Scheme
  • Life Assurance
  • Flexible benefits offering (including health, wellbeing and money saving opportunities)

About us

With our 19,000 employees at 216 locations in 28 countries, we improve the lives of people all over the world. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living.

So what are you waiting for? Come and join Wienerberger as a Customer Support Administrator and start growing your career with us today

The closing date for this role is subject to change and may be closed earlier than advertised.