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1st Line Support

1 month ago

Middlesbrough, United Kingdom Reed Full time

You must be fully eligible to work in the UK and be able to travel to Middlesbrough to apply for this role

The Company

This business has been a cornerstone in the technology sector for over 30 years. As a traditional business with a modern twist, they offer a unique blend of stability and innovation. Candidates will find themselves at the heart of a company that values growth and progression, providing ample opportunities to advance and shape their careers within a dynamic industry.

The Mission

With a rich history rooted in technology, our client has skilfully navigated the evolving landscape of IT services, showcasing remarkable adaptability and forward-thinking. Embrace the chance to become part of a team that not only respects its roots but also embraces the future with enthusiasm and a commitment to excellence.

The Role

This Teesside based business are looking for an eager and enthusiastic IT Support Analyst with a desire to develop and progress within the business. You will be responsible for ensuring the efficient resolution of IT incidents, whilst ensuring customers receive a great level of support and satisfaction.

The successful candidate will have experience of some of the following. The below list isn’t exhaustive, it’s more to provide an idea. If you’re meeting a handful of the required points, we’d still encourage you to apply:

  • Experience within a similar role or an IT related qualification
  • A desire to progress within an IT Support role
  • Knowledge of IT and connectivity systems
  • Exceptional customer service skills
  • Excellent verbal communication skills

If you are interested in this role, please apply using the link

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