Customer Service Agent

5 days ago


Southampton, United Kingdom Brook Street UK Careers Full time

Customer Service Agent

We're looking for a Customer Service Agent to join our dynamic team. You'll receive training and tools to deliver exceptional service, understanding customer's unique financial and personal circumstances to provide sustainable repayment solutions with integrity.



What You'll Do

  • Communicate Effectively: Handle inbound/outbound calls, emails, and SMS with customers and third-party organisations.
  • Manage Accounts: Rehabilitate loans, collect payments, resolve queries, and address issues.
  • Offer Tailored Support: Help vulnerable customers with personalised solutions and support.


What We're Looking For

  • Strong communication and negotiation skills.
  • A team player with a positive, enthusiastic attitude.
  • Passion for helping others and providing outstanding service.
  • Openness to feedback and eagerness to grow.
  • Comfortable using technology and learning new systems.

Experience in finance or regulated sectors is a plus, but not required - we'll train you to succeed



Why Join Us?

  • Bonuses: Quarterly performance-based bonuses.
  • Work-Life Balance: 5 p.m. finish every Friday.
  • Holidays: 22 days plus bank holidays (up to 25 days with service).


  • Southampton, United Kingdom Brook Street Uk Full time

    Customer Service Agent We're looking for a Customer Service Agent to join our dynamic team.You'll receive training and tools to deliver exceptional service, understanding customer's unique financial and personal circumstances to provide sustainable repayment solutions with integrity.


  • Southampton, United Kingdom Brook Street Uk Full time

    Customer Service Agent We're looking for a Customer Service Agent to join our dynamic team.You'll receive training and tools to deliver exceptional service, understanding customer's unique financial and personal circumstances to provide sustainable repayment solutions with integrity.Increase your chances of reaching the interview stage by reading the...


  • Southampton, United Kingdom Brook Street UK Full time

    Customer Service Agent We're looking for a Customer Service Agent to join our dynamic team. You'll receive training and tools to deliver exceptional service, understanding customer's unique financial and personal circumstances to provide sustainable repayment solutions with integrity. What You'll DoCommunicate Effectively: Handle inbound/outbound calls,...


  • Southampton, United Kingdom Brook Street UK Full time

    Customer Service AgentWe're looking for a Customer Service Agent to join our dynamic team. You'll receive training and tools to deliver exceptional service, understanding customer's unique financial and personal circumstances to provide sustainable repayment solutions with integrity.What You'll DoCommunicate Effectively: Handle inbound/outbound calls,...

  • Customer Service Agent

    6 months ago


    Southampton, United Kingdom Barna Shields Recruitment Full time

    **Customer Service Agent** Role: Customer Service Agent **Job Type**: Temporary to Permanent **Salary**: £12.00 per hour for 12 week temporary assignment; £21,000 per annum plus overtime paid at time and a half once permanent Location: SO45 Hours: 08.00 - 16.30, 09.30 - 18.00, or 11.30 - 20.00, with a weekend rota (1 Saturday morning in every 6-8...


  • Southampton, United Kingdom Brook Street Nmr Full time

    Customer Service Agent We're looking for a Customer Service Agent to join our dynamic team.You'll receive training and tools to deliver exceptional service, understanding customer's unique financial and personal circumstances to provide sustainable repayment solutions with integrity.What You'll Do Communicate Effectively: Handle inbound/outbound calls,...


  • Southampton, United Kingdom Brook Street Full time

    Customer Service Agent We're looking for a Customer Service Agent to join our dynamic team. You'll receive training and tools to deliver exceptional service, understanding customer's unique financial and personal circumstances to provide sustainable repayment solutions with integrity. What You'll Do Communicate Effectively: Handle...


  • Southampton, United Kingdom CV-Library Full time

    Customer Service Agent We're looking for a Customer Service Agent to join our dynamic team. You'll receive training and tools to deliver exceptional service, understanding customer's unique financial and personal circumstances to provide sustainable repayment solutions with integrity. What You'll Do Communicate Effectively: Handle...


  • Southampton, United Kingdom Brook Street Uk Full time

    Customer Service Agent We're looking for a Customer Service Agent to join our dynamic team.You'll receive training and tools to deliver exceptional service, understanding customer's unique financial and personal circumstances to provide sustainable repayment solutions with integrity.What You'll Do Communicate Effectively: Handle inbound/outbound calls,...

  • Customer Support Agent

    6 months ago


    Southampton, United Kingdom Talentsure Recruitment Full time

    **Customer Support Agent** **Salary: £21,255 - £24,000 per annum + Bonus** **Hours: 37 ½ hours per week, Monday - Friday 9.00am - 5.00pm (occasional Saturdays 9.00am - 2.00pm)** **Location: Central Southampton** **Contract: Full Time, Permanent** Our client, an award-winning fintech business is looking for a Customer Support Agent to join their team...


  • Southampton, United Kingdom Brook Street Uk Full time

    Customer Service Agent We're looking for a Customer Service Agent to join our dynamic team.You'll receive training and tools to deliver exceptional service, understanding customer's unique financial and personal circumstances to provide sustainable repayment solutions with integrity.What You'll Do Communicate Effectively: Handle inbound/outbound calls,...

  • Customer Support Agent

    6 months ago


    Southampton, United Kingdom Bamboo Limited Full time

    Customer Support Agent **Location**: Central Southampton, opposite to the Southampton central train station. **Hours**:Your working hours will be Monday to Friday, between 9am and 5pm. In this contact centre position, it will be your responsibility to provide a first-class customer service experience in line with service level agreements, treating...


  • Southampton, United Kingdom CV-Library Full time

    Dynamite Recruitment is delighted to be recruiting a Customer Service Advisor to join a successful, award-winning Financial Services business based in Southampton!  This is an exciting opportunity for an individual to develop and progress their career within a fast-growing, vibrant team! The focus of this role is to be the first point of...

  • Customer Service Agent

    6 months ago


    Southampton, United Kingdom Bamboo Limited Full time

    **Why Choose Bamboo?** Bamboo is an award-winning loan provider, building our business around helping people with affordable finance. We are passionate about providing first-class customer service which is reflected in our 'Excellent' Trustpilot score of 4.9 as well as the many industry awards that we have won. We always strive to do the right thing, with...

  • Call Centre Agent

    6 months ago


    Southampton, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride ourselves on...

  • Trainee Estate Agent

    6 months ago


    Southampton, United Kingdom Connells Group Full time

    OTE - £25,000-£30,000 - Uncapped Commission - Career Progression At **Connells**, we're looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a Sales Negotiator for our fantastic residential sales team in **Southampton**. The **Trainee Estate Agent **is an entry level role where you will learn all aspects of Estate Agency...

  • Trainee Estate Agent

    6 months ago


    Southampton, United Kingdom Connells Group Full time

    OTE: £33,000, Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Shirley **working in our well known** Austin & Wyatt **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...


  • Southampton, Southampton, United Kingdom Connells Full time

    Estate Agent Team LeaderWe are seeking a highly motivated and experienced Estate Agent Team Leader to join our team at Connells, a leading estate agency and property services provider in the UK. As an Estate Agent Team Leader, you will be responsible for leading a team of estate agents in a target-driven environment, generating new business, and delivering...


  • Southampton, United Kingdom Connells Group Full time

    OTE: £30,000-£35,000 - Uncapped Commission, Career Progression, Company Car/Allowance We’re looking for a highly motivated **Senior Estate Agent / Senior** **Sales Negotiator **to complement our fantastic residential sales team in **Southampton **working in our well known **Austin & Wyatt **estate agency. **Why join us as a Senior Estate Agent /...

  • Trainee Estate Agent

    6 months ago


    Southampton, United Kingdom Connells Group Full time

    OTE: £30,000-£50,000 (depending on experience), Uncapped Commission, Career Progression We’re looking for a highly motivated **Trainee Estate Agent / Trainee Sales Negotiator **to complement our fantastic residential sales team in **Southampton **working in our well known **Austin & Wyatt **estate agency. **Why join us as a Trainee Estate Agent /...