Complaints Officer

An opportunity has arisen for a Complaints Officer to be apart of a fantastic team in a leading housing association. Hybrid working and based in London. **Client Details** A leading housing association are in need of a Complaints Officer to join their London office. **Description** The key responsibilities for a Complaints Officer are: - Managing and...

Complaints Officer 05122025_1764932440 Posted: 05/12/2025 Job Title: Complaints Officer (Stage 2)Location: North LondonContract: Temporary - OngoingHours: 36 per weekPay: £22 PAYE per hourWorking Pattern: Hybrid availableSocial Housiing Experience Required Daniel Owen are proud to be representing a well-known client based in the North London area who are...

Havering Council: Team Name: Complaints & Information Team Team Description/dynamic: The Team is made up of two team managers, three complaints officers, one information a records officer, and one complaints assistant. - Ability to communicate clearly - Competent with ICT - Organisation/Prioritisation - Working within statutory timescales -...

MMP Consultancy are currently working alongside a leading housing organisation, to recruit a Complaints Officer. This is a 3 to 6-month temporary contract. As Complaints Officer, you will be responsible for developing and motivating the complaints and resolution service to ensure excellent customer experience in line with business requirements. Promote a...

We are looking for a Complaints Officer / Customer care officer that has come from a Social Housing / Property services / Maintenance background to work in our Stratford office. Complaints officer provides one point of contact to residents and clients in relation to reports of dissatisfaction and complaints raised. Ensuring customers’ concerns are...

Job description:Responsibilities Investigate complaints in line with the councils Corporate Complaints Policy. Presenting complex information in an accessible and readable form. Monitoring the implementation of any decisions or recommendations arising from the complaint Take the lead role in responding to enquiries from the Local Government Ombudsman and...

MMP Consultancy are currently working alongside a prestigious organisation based in North London to recruit a Complaints Coordinator to join them on an interim contract. Responsibilities Include: - Responsible for managing the administration of the team's complaints process in line with our policy - Acting as the central point of contact for residents in...

Job Title: Complaints Officer (Stage 2)Location: North LondonContract: Temporary - OngoingHours: 36 per weekPay: £22 PAYE per hourWorking Pattern: Hybrid available Social Housiing Experience Required Daniel Owen are proud to be representing a well-known client based in the North London area who are looking for a highly skilled Complaints Officer to join...

Job description We are looking for a permanent full time Complaints Officer who sees dealing with customer complaints and representations as key to providing good services. Ealing Children’s Services, Adults’ Services and Public Health are serious about feedback from service users and their representatives - whether it’s good or bad we want to know....

Job description: Responsibilities Investigate complaints in line with the councils Corporate Complaints Policy. Presenting complex information in an accessible and readable form. Monitoring the implementation of any decisions or recommendations arising from the complaint Take the lead role in responding to enquiries from the Local Government Ombudsman and...