Technical Support Executive
2 weeks ago
About MHouse Business Solutions
MHouse Business Solutions is a forward-thinking company dedicated to delivering exceptional business solutions to a wide range of industries. We pride ourselves on our ability to enhance operational efficiency, streamline workflows, and solve technical challenges for our clients. At MHouse, we value innovation, professionalism, and exceptional customer service, creating an environment where both our clients and team members thrive.
Position Overview
We are seeking a Technical Support Executive to join our growing team. The ideal candidate will be the first point of contact for clients, providing first-line technical support, troubleshooting technical issues, and resolving queries with a professional and customer-focused approach. This role requires a strong foundation in general computer systems, Windows operating systems, networking, and problem-solving. You will be responsible for managing inbound technical queries, offering effective solutions, and ensuring customer satisfaction at all times.
This is a fantastic opportunity for someone with excellent communication skills, technical know-how, and a passion for helping others.
Key Responsibilities
Client Support & Technical Assistance
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Technical Support Executive
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