E-Commerce Specialist

Insight Employment are seeking anE-Commerce Specialistfor a client of ours in Bletchley. The Company: - Our client is ais a leading eCommerce business; they specialise in selling power tools to both B2B and B2C markets. They are a dynamic, fast-paced organisation committed to delivering exceptional customer service and operational excellence. They are now expanding the team with a dedicatedE-commerce Specialistto accelerate the growth of their private-label product range The purpose of the role: - TheE-commerce Specialistwill own the end-to-end management of our private-label products across all online channels. Your goals are todrive sales,grow brand visibilityandoptimise the customerjourney. Youll combine commercial instinct with rigorous analysisplanning and executing research using platform data, customer feedback and (where appropriate) focus groupsto inform positioning, pricing and promotion. Key responsibilities Product management & optimisation Lead day-to-day development, support and UX of our e-commerce presence. Create, manage and continuously optimise listings for private-label products across our website, Amazon, eBay and B&Q. Conduct keyword research and implement SEO best practices to improve discoverability and rankings. Produce accurate, compelling, keyword-rich copy (titles, bullet points, product descriptions, A+ / enhanced content). Ensure imagery and content are high-quality, on-brand and up to date. Identify and deliver improvements to the productivity and efficiency of the web delivery team. Sales & performance analysis Develop strategic sales plans each period (quarter/year): set targets, plan launches and define promotional calendars. Monitor and analyse sales, conversion, traffic and basket metrics across channels; translate findings into clear actions. Produce end-of-period performance reports against targets, evaluating campaign effectiveness and ROI with recommendations. Track competitors on pricing, promotions and assortment; propose responses grounded in data. Marketing & promotions Plan and execute campaigns (promotions, deals and paid media such as Amazon Ads and Google Ads). Manage weekly promotional activity and maintain a forward calendar aligned to launches and seasonal events. Report on campaign performance and proactively suggest tests to increase conversion and AOV. Partner with marketing to ensure a cohesive strategy across all digital touchpoints. Oversee day-to-day management of marketing and website budgets. Review website performance regularly viaGoogle Analytics (GA4)to identify issues, opportunities and tests. Platform & account management Use analytics, marketplace dashboards and brand tools to spot growth opportunities and resolve friction. Act as the main point of contact for private-label matters on Amazon, eBay and B&Q; maintain account health and compliance. Troubleshoot and resolve listing errors, policy flags and customer queries promptly. Stay current with platform algorithms, policies and best practices. Inventory & operations Work closely with the Imports/Operations teams to align stock availability with demand and promotional plans. Support demand forecasting to minimise stock-outs and overstock. Skills & experience 23+ yearsexperience in an e-commerce role, ideally with private-label or branded product ownership. Hands-on experience withAmazon Seller Central,eBayand other marketplaces; knowledge ofMagento(or similar CMS). Solid grasp ofSEO, PPC, CRO/testingand data analytics; comfortable turning data into decisions. Proficient with analytics and marketplace tools (e.g.,GA4, Amazon Brand Analytics). Clear, compelling written and verbal communication; meticulous attention to detail. Proactive, highly organised self-starter; equally effective working independently and with cross-functional teams. Strong commercial acumen and ownership mindset. Company benefits Competitive salary, dependent on experience. Friendly, supportive team environment with real scope for growth. 30 days annual leave per year, plus an additional day for length of serviceandyour birthday. Contractual Sick Pay Scheme and Pension Scheme. Free on-site parking, employee discounts, and regular social activities/events. Hours: - MondayFriday 08:00-17:00 Salary: - £30-33k per annum depending on experience. If this sounds like your next career move, please submit your up-to-date CV. Unfortunately, due to the high number of responses we receive it is not always possible to respond to every application. If you do not hear back from us within 7 days, please assume that you have been unsuccessful on this occasion. We will however retain your details on file and may contact you should another suitable vacancy arise.TPBN1_UKTJ