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Graduate Travel Administration

2 months ago

Greater London, United Kingdom Kirker Holidays Full time

Graduate Travel Administration/ Operations Executive £25K AAE


We have an exceptional opportunity for someone ideally with travel industry experience to join our friendly administration / operations team based in Central London.


Graduate Travel Operations Executive Job Specification

 

  • Efficiently executing administration tasks and processes within Kirker Holidays.

 

  • Thoroughly checking all aspects of the invoice ensuring that every detail is correct

 

  • All communications to hotels and ground agents is requested and accurate.

 

  • Making sure that all airline tickets have been booked correctly and correspond to the booking details.

 

  • Liaise with the reservations team on errors and queries arising from the checking procedure.

 

  • Writing and preparing the final travel itinerary of a clients holiday

 

  • Support the Kirker Concierge and book ‘Kirker Extras’ such as museum entrance tickets, walking tours etc


  • Support and cover for the Operations team including ensuring the contents of the Kirker wallets are produced and compiled in an accurate and timely manner

 

  • Running rail reports, reviewing content and booking rail tickets as appropriate

 

  • Entering Advanced Passenger Information (API) onto Darwin (our reservations system).

 

  • Chasing and re-confirming hotel confirmations

 

  • Logging and dispatching of Brochure requests

 

  • Re-confirming hotel confirmations and liaising with hotels accordingly

 


Travel Operations Executive Personal skills


  • Precision and attention to detail

 

  • Experience of Amadeus (or similar GDS) is preferred but not essential as training can be given

 

  • Strong organization skills

 

  • Highly motivated, enthusiastic and confident

 

  • Ability to multi-task, thrive under pressure and be a good team player

 

  • Excellent communication skills both verbal and written

 

  • Customer focused with the ability to immediately resolve any issues

 

  • Ability to manage time effectively in order to arrange workload and prioritize key tasks

 

  • Excellent travel knowledge would be ideal but not essential