Loan Manager
3 weeks ago
LOAN MANAGER
Bridging Finance
London
£48-52,000
The Loan Manager is a key role, working within the Operations team and reporting to the Head of Loan Management, this role is critical to managing successful relationships & outcomes with our borrowers. From loan completion, all the way through to redemption, the Loan Manager is involved in all aspects of loan servicing and being the day-to-day contact for our borrowers.
RESPONSIBILITIES
- Liaising with borrowers, as required, via phone or email and occasionally in person.
- Keeping well written notes about all interactions with borrowers in our systems.
- Recording all cash receipts on the relevant loan records in our systems.
- Timely production and dispatch of all borrower correspondence such as instalment payment requests
- Monitoring of loan covenants.
- Instructing and monitoring third parties such as solicitors, receivers, valuers, and field agents
- Production of internal portfolio reporting.
- Preparing loan extension requests and liaising between the borrower and underwriting.
- Establishing, proposing, and executing collections and recoveries strategies for delinquent borrowers.
KNOWLEDGE & SKILLS
- 3 years or more within a servicing team focused on Bridging loans to individuals and companies.
- Organised with effective time management skills.
- Excellent attention to detail and record keeping.
- Exceptional command of the English language, both in writing and speaking.
- Natural communicator and relationship builder.
- Outstanding numeracy skills, with the ability to manipulate numerical data with precision and accuracy.
- Strong IT skills and great working knowledge of the Microsoft Office suite of applications, particularly Excel.
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