Internal Vacancy Health

CLOSING DATE 27th NOVEMBERJOB DESCRIPTION AND PERSON SPECIFICATIONJob Purpose:To ensure the effective co-ordination and delivery in the day-to-day operation of the facility working as part of a team to ensure the ongoing successful delivery of health & fitness services to the public.Responsibilities: Provide excellent customer service on all aspects of the venue/facility to ensure the ongoing successful delivery of the service to the public.Improve member retention by increasing the number and quality of customer inductions and programmes on the gym floor.Deliver high quality fitness classes as and when required to satisfy the needs of the membershipResponsible for promoting fitness classes in order to achieve business and financial targetsIncrease the numbers of members and Pay as you go members by actively being involved in organising and promoting appropriate initiatives events membership packages etc.Attend training courses as and when required from the Centre.Take an active role in the day-to-day operation of the centre to ensure the ongoing successful delivery of service to the public.Implement all statutory guidelines to provide a safe environment for customers and staffCarry out the correct opening and closing procedures of the buildingEnsure that services are delivered with a customer focused ethos.Positively represent Live Borders internally and externally e.g. at networking events meetings conferences and exhibitions to enhance and strengthen the Live Borders profile.Comply with and ensure compliance with all Live Borders policies and procedures.Promote equal opportunities in service delivery.As an employee you must take reasonable care for the health and safety of yourself other employees and anyone else who may be affected by your work activities carried out. Employees shall work in accordance with policies procedures information instructions and / or training received.This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake such other duties as may be required to meet the needs of the Service or Live Borders.Other details:Many elements of this job require the post holder to be physically fit and active.Requirement to work out of hours or weekends regular evening and weekend work will be required.Requirement for PVG/Disclosure check yesEducation Essential:A good all round standard of educationGym Instructor level 2 preferred but training offered to the right candidateDesirable:Personal Training Level 3First aid at workExercise to Music Level 2ExperienceEssential:Experience of delivery high standards of customer serviceDesirable:Experience of working in a target driven environment and having accountability for sales targetsSkills & KnowledgeEssential:Ability to communicate effectivelyExcellent customer care skillsOrganisational skillsAbility and desire to take ownership of responsibilitiesDesirable:Knowledge of operational processes and proceduresHave the ability to be proactive with salesPersonal AttributesEssential:Ability to operate effectively as a member of a teamCapabilities to work with minimum direct supervisionThe ability to motivate othersThe setting and delivery of high standardsINFORMATION FOR ALL JOB APPLICANTSEvidence of Right to Work in the United Kingdom As a result of the Asylum and Immigration Act 1996 Live Borders requires every employee to provide evidence of eligibility to work in the UK. This will be required from the successful candidate prior to the appointment being made. Please do not send documentation at this stage. There are a number of specified documents which you could provide some of which are list below. Only one is required:A passport describing the holder as a British CitizenA passport containing a Certificate of Entitlement issued by or on behalf of the Government of the United Kingdom certifying that the holder has the right of abode in the UK.A passport or national identity card issued by a State which is a party to the European Area Agreement and which described the hold as a national of that state.A registration card which indicates that the holder is entitled to take employment in the UKA birth certificate issued in the United Kingdom or in the Republic of Ireland with documentary evidence of their National Insurance Number.A certificate of registration or naturalisation as a British citizen with documentary evidence of the National Insurance Number.Disclosure Scotland The successful candidate will be subject to a Protecting Vulnerable Group registration to become a member of the Disclosure Scotland PVG Scheme if this a requirement of the post. The cost of this registration will be met by Live Borders.Live Borders For more information about Live Borders please visit our website Please contact our People Team on if you require any other information about working for Live Borders.Required Experience:Senior IC Key Skills Corporate Accounting,ERP Sales,General Services,Healthcare,Elevator Maintenance,Accident Investigation Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 13 - 13