IT Service Desk 6 Month FTC

2 weeks ago


Crawley, United Kingdom Clearwater People Solutions Ltd Full time

Our client, a well-established professional services company, is currently recruiting for an IT Support Technician to join their Service team on a 6-month FTC basis. The IT Support Technician will be responsible for supporting users on a range of 1st and 2nd line queries and tickets.

Responsibilities for the IT Support Technician

  • Provide direct user IT software and hardware support in person or remote
  • Log calls and coordinate issues with third-party vendors where required
  • Log all incidents accurately in our incident logging system

Key Skills & Experience for the IT Support Technician

Essential

  • A strong knowledge of Windows 10, Office 365 and Active Directory.
  • Experience working within a professional services environment
  • Knowledge of legal applications would be desired
  • Strong written and spoken communication skills

Please apply as directed


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