Contract Support Team Leader
2 weeks ago
Do you have experience in managing a team?
Do you want to work for a company with ambitious growth plans?
If so, read on to find out more
We have a rare opportunity for an experienced Team Leader to join us based at our Redditch site.
You'll be leading a team of contract support staff and helpdesk operatives, with responsibility for multiple workstreams within the contract and managing internal and external stakeholders.
Key accountabilities include:
- Ensure successful delivery of commercial activities the department undertakes as well as oversee all administrative activities ensuring they are in adherence with contractual and company expectations
- Ensure work is carried out in compliance with all health and safety requirements and to adhere to the best working practices
- Oversee call handling and monitor task completion
- Take an active role in the commercial processing and monitoring of the account
- Implement corrective processes and procedures where necessary
- Support the delivery team through management reporting, data analysis and client report collation on a periodic and ad hoc basis as required by the demands of the contract.
- Complete relevant HR processes including; notification of absence, holiday management, training needs and completion of timesheets.
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Contract Support Team Leader
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Contract Support Team Leader
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Redditch, United Kingdom Arcus FM Full timeDo you have experience in managing a team?Do you want to work for a company with ambitious growth plans?If so, read on to find out moreWe have a rare opportunity for an experienced Team Leader to join us based at our Redditch site. You'll be leading a team of contract support staff and helpdesk operatives, with responsibility for multiple workstreams within...
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Redditch, United Kingdom Arcus Solutions Full timeDo you have experience in managing a team?Do you want to work for a company with ambitious growth plans? If so, read on to find out more… We have a rare opportunity for an experienced Team Leader to join us based at our Redditch site. You'll be leading a team of contract support staff and helpdesk operatives, with responsibility for multiple workstreams...
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Contract Support Team Leader
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