Operations Manager

Key ResponsibilitiesSet objectives and be responsible for the day to day running of the location including supervising the recruitment and selection process to ensure that it effectively meets the need of the location and Holroyd Howe.To assess employee performance and recognise training needs and potential as appropriate.Ensuring that customers are given a prompt and efficient service and expectations are consistently exceeded.To regularly monitor customer feedback and produce a suitable action plan based on the results.Assess employee performance and recognise training needs and potential as appropriate.To ensure training is carried out in line with the company training policy to meet the needs and requirements of the individual and Holroyd Howe.Ensuring that Head Office and your Director of Catering receive all appropriate financial information promptly and accurately.To ensure that the location adhere to company banking and cash security procedures in line with the company policyEnsuring that the location meets statutory and company requirements of Health and Safety Food Safety and environmental legislation and procedures.Conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regardQualifications : Candidate ProfileProven leadership experience within contract catering hospitality or education sectorsOutstanding communication and stakeholder management skillsA commercially focused data-literate leader with a collaborative approachInspirational leadership style with a track record of building successful teamsExcellent understanding of compliance sustainability food safety and allergen legislationAdditional Information : We pride ourselves on:People firstWere a company of individuals united in doing our best for our clients.Great food alwaysUsing only the best ingredients our food is fresh authentic and tailored to each school age group and specific needs and preferences.Food educationWe educate pupils through food encouraging them to understand and develop their own personal tastes and make informed food choices.Respect in everything we doOur respectful codes of conduct inform how we behave towards our clients and customers suppliers and business partners and each other.Fresh thinkingNew ideas for food service and ways of working help us maintain our position as creative leaders in school catering.In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.This appointment is offered on the return of satisfactory professional references.Remote Work : NoEmployment Type : Full-time Key Skills Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management Experience: years Vacancy: 1