First Line Support Analyst
4 weeks ago
First Line Support Analyst | £27K-£30K DOE | Hybrid (3-5 Days in Office) | Career GrowthGerman speaking skills desirable but not essentialWe’re on the lookout for a First Line Support Analyst to bolster a small, hardworking IT support team in a large well known retail business. This is a brand-new role, created to strengthen the department and improve service delivery. If you're passionate about IT, customer service, and problem-solving, this could be the perfect opportunity for youWhy Join?Fast Progression – Hands-on training, real-world experience, and a clear path into Second Line SupportInternal IT Support – Supporting a large branch network across the UK, with some international involvementBroad Technical Exposure – Work with Windows, iPhones, Active Directory, MDM, Azure AD, Exchange, and hybrid domainsBe the Face of IT – First point of contact for users, troubleshooting issues, and delivering excellent customer serviceWhat You'll Be Doing:✅ Providing first-line technical support to internal users across the business✅ Diagnosing & troubleshooting IT issues via phone, email, and ticketing system (handling 10-40 tickets a day)✅ Managing Active Directory, Azure AD, and Exchange, including new user setups✅ Supporting Windows and iPhone users, plus mobile device management (MDM)✅ Assisting with Meraki networking, hybrid domain management, and on-prem/cloud environments✅ Working closely with the infrastructure team on projects and learning as you goWhat We’re Looking For:IT Support Experience – Ideally 1st Line, but 2nd Line knowledge is a bonusCustomer Service Focus – If you’re great with people, we’ll help you with the techTech Enthusiast – Logical problem solver, loves troubleshooting, and enjoys learningKnowledge of Active Directory, Azure AD, Exchange, and Meraki is a big plusGoogle it & Figure it Out Mentality – We don’t throw people in at the deep end… but sometimes it happensGerman speaking skills desirable but not essentialThe Details:💰 Salary: £27K-£30K DOE (£30K for more 2nd Line experience)📍 Location: Office-based 3-5 days per week (Flexible)📅 On-Call: Potentially, based on performance (Small rota)🎯 Bonus: Performance-based, typically after 12 months🛠 Training: On-the-job & support from the Infrastructure team🚀 If you're a tech-savvy problem-solver who thrives in a fast-paced, hands-on environment, APPLY NOW 🚀
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First Line Support Analyst
5 days ago
Wakefield, Wakefield, United Kingdom YourCode - Award Winning IT & Digital Consultancy Full time £27,000 - £30,000 per yearFirst Line Support Analyst | £27K-£30K DOE | Hybrid (3-5 Days in Office) | Career GrowthGerman speaking skills desirable but not essentialWe're on the lookout for aFirst Line Support Analystto bolster a small, hardworking IT support team in a large well known retail business. This is abrand-new role, created to strengthen the department and improve service...
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First Line Support Analyst
4 weeks ago
Wakefield, West Yorkshire, United Kingdom YourCode - Award Winning IT & Digital Consultancy Full timeFirst Line Support Analyst | £27K-£30K DOE | Hybrid (3-5 Days in Office) | Career Growth German speaking skills desirable but not essential We’re on the lookout for a First Line Support Analyst to bolster a small, hardworking IT support team in a large well known retail business. This is a brand-new role , created to strengthen the department and improve...
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First Line Support Analyst
4 weeks ago
Wakefield, West Yorkshire, United Kingdom YourCode - Award Winning IT & Digital Consultancy Full timeFirst Line Support Analyst | £27K-£30K DOE | Hybrid (3-5 Days in Office) | Career Growth German speaking skills desirable but not essential We’re on the lookout for a First Line Support Analyst to bolster a small, hardworking IT support team in a large well known retail business. This is a brand-new role , created to strengthen the department and improve...
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IT 1st Line/First Line Support Analyst
4 weeks ago
Wakefield, West Yorkshire, United Kingdom YourCode - Award Winning IT & Digital Consultancy Full timeFirst Line Support Analyst | £27K-£30K DOE | Hybrid (3-5 Days in Office) | Career Growth German speaking skills desirable but not essential We’re on the lookout for a First Line Support Analyst to bolster a small, hardworking IT support team in a large well known retail business. This is a brand-new role , created to strengthen the department and...
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1st Line Support Analyst
2 weeks ago
Wakefield, United Kingdom City & Guilds Full time1st Line Support Analyst We have a great opportunity for a 1st Line Support Analyst contracted to our Wakefield office. The role offers hybrid working arrangements, with the successful candidate working from the office three days per week. You will provide first‑line technical support to all City & Guilds employees for IT equipment and software, acting as...
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Transport First Line Manager
2 weeks ago
Wakefield, United Kingdom Page Personnel Logistics Full timeMy client has rapidly expanded throughout the UK over the last five years, enhancing the logistics offering and want to continue this growth by hiring a Transport First Line Manager. This role will be pivotal in the development of the logistics department,with ample opportunity for progression. **Client Details** My client has rapidly expanded throughout...
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IT Support Analyst
3 days ago
Wakefield, United Kingdom Manpower 2Sisters Full timeA leading food manufacturer in Wakefield is seeking a Frontline Support Analyst. This role is ideal for candidates with 1st line IT support experience looking to take on additional responsibilities. You will manage a ticketing system and provide IT support in a busy environment. Benefits include 33 days of annual leave, health support services, and a...
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First Line Technical Support Apprentice
22 hours ago
Wakefield, United Kingdom QA Apprenticeships Full time**Employer description**: Concorde Technology Group is one of the UK’s leading technology services and support providers, delivering cost effective and innovative IT services and solutions. They understand that great people are the key to success; through investing heavily in training and development they ensure Individuals who demonstrate the right...
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First Line Technical Support Apprentice
3 days ago
Wakefield, United Kingdom QA Apprenticeships Full time**Employer description**: Concorde Technology Group is one of the UK’s leading technology services and support providers, delivering cost effective and innovative IT services and solutions. They understand that great people are the key to success; through investing heavily in training and development they ensure Individuals who demonstrate the right...
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Frontline Support Analyst
3 days ago
Wakefield, United Kingdom Manpower 2Sisters Full timeOverviewFrontline Support AnalystLocation: Wakefield, West YorkshireWorking Hours: Monday - Friday core hoursSalary: Competitive + BenefitsAbout UsJoin 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. We have a strong presence in poultry,...
