Frontline Support Analyst
7 days ago
OverviewFrontline Support AnalystLocation: Wakefield, West YorkshireWorking Hours: Monday - Friday core hoursSalary: Competitive + BenefitsAbout UsJoin 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. We have a strong presence in poultry, chilled, and bakery food categories. We are committed to delivering high-quality products to the British public and our retail and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose.About the RoleWe are looking for a motivated individual to join our team as a Frontline Support Analyst. This role is perfect for someone who has experience within 1st line IT support looking for additional 2nd line responsibilities or keen to learn and grow in the industry.ResponsibilitiesManaging a ticketing systemProviding 1st and 2nd line IT supportIssue identification and diagnosisProblem resolutionInformation gatheringAbout YouIf you have previous experience in a similar IT support role or are driven, curious, and ready to start your career in IT, we would love to hear from you.Key Skills and ExperienceIdeally experience supporting a Windows 11 desktop user environment in a Microsoft Windows 2019 - 2025 Server infrastructure based in Active DirectoryStructured approach to problem solving and technical troubleshootingStrong interpersonal skills to interact effectively with team members and employeesWork well within a team and independentlyDrivenAbility to collect and analyse information to solve problemsThe role is based at our Wakefield office, with an expectation to be in the office full time in the training period.Benefits33 days annual leave inclusive of the bank holidaysRefer a friend schemeHealth Assured Employee Assistance Programme and Grocery Aid are free and confidential support services 365 days a yearBoparan Restaurant Group Discount - 50% discount for friends and family.Cycle2Work SchemeWhy Join Us?As one of the UK's largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasise promoting from within, ensuring you can build a rewarding career with us.#headoffice #J-18808-Ljbffr
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IT Support Analyst
7 days ago
Wakefield, United Kingdom Manpower 2Sisters Full timeA leading food manufacturer in Wakefield is seeking a Frontline Support Analyst. This role is ideal for candidates with 1st line IT support experience looking to take on additional responsibilities. You will manage a ticketing system and provide IT support in a busy environment. Benefits include 33 days of annual leave, health support services, and a...
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Senior 2nd Line IT Support Analyst
19 hours ago
Wakefield, United Kingdom Xerox Corporation Full timeA leading technology company in Wakefield seeks an experienced 2nd Line Technical Analyst to provide high-quality IT support across desktop, server, and network environments. The role involves diagnosing incidents, mentoring 1st Line Analysts, and maintaining secure infrastructure. Candidates should have 2+ years of experience in IT support, strong...
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2nd-Line IT Support Analyst – Hybrid
10 hours ago
Wakefield, United Kingdom Xerox Full timeA leading technology company in Wakefield is looking for an experienced 2nd Line Technical Analyst to provide high-quality IT support across desktop, server, and network environments. The successful candidate will handle escalations, resolve incidents, and maintain secure infrastructures. With a focus on customer service, the ideal applicant will have over...
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First Line Support Analyst
1 week ago
Wakefield, Wakefield, United Kingdom YourCode - Award Winning IT & Digital Consultancy Full time £27,000 - £30,000 per yearFirst Line Support Analyst | £27K-£30K DOE | Hybrid (3-5 Days in Office) | Career GrowthGerman speaking skills desirable but not essentialWe're on the lookout for aFirst Line Support Analystto bolster a small, hardworking IT support team in a large well known retail business. This is abrand-new role, created to strengthen the department and improve service...
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Service Desk Analyst
15 hours ago
Wakefield, United Kingdom Sthree Full timeJob Title: Service Desk Analyst Level: Staff Responsible to: Service Delivery Manager Job Summary - The Service Desk is the frontline of the company Business Systems Department, and as such is viewed as the single central point of contact for all IT products and services, as well as many companywide requests. This includes taking responsibility for...
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Data Analyst
10 hours ago
Wakefield, United Kingdom Corecom Consulting Full timeThis range is provided by Corecom Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Corecom Consulting Principal Recruitment Delivery Consultant Data Analyst Hours: Monday–Friday, 37.5 hours per week Are you a detail-driven Data Analyst who...
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Business Analyst
2 weeks ago
Wakefield, United Kingdom Henry Nicholas Associates Full timeWe have an excellent opportunity for a Business Analyst o join this global, award-winning Marketing Services organisation due to continued growth. You will be working on a range of internal projects that support global change. The experience we need. - Experience of business process modelling with UML - ISEB Business Analysis Certification (or equivalent) -...
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Business Analyst
15 hours ago
Wakefield, United Kingdom Henry Nicholas Associates Full timeWe have an excellent opportunity for a Business Analyst o join this global, award-winning Marketing Services organisation due to continued growth. You will be working on a range of internal projects that support global change. The experience we need. - Experience of business process modelling with UML - ISEB Business Analysis Certification (or equivalent) -...
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Graduate Business Analyst
1 week ago
Wakefield, United Kingdom BCT Resourcing Full time**Graduate Business Analyst - IT / Systems / Software** **West Yorkshire** **£35,000 per annum** We are looking for a recent graduate or junior Business Analyst to join a reputable & rapidly expanding client just outside of Wakefield! This business is currently going through a large digital transformation towards the cloud and are looking for someone to...
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Data Analyst
4 days ago
Wakefield, United Kingdom Corecom Consulting Full timeData Analyst Location: West Yorkshire (Hybrid) Hours: Monday-Friday, 37.5 hours per week Are you a detail-driven Data Analyst who loves turning complex information into clear, actionable insight? This role offers the chance to influence real operational improvements across a fast-paced production and project-led environment. If you're analytical, curious,...
