Operations/ Office Manager

2 weeks ago

Chatham, United Kingdom Pearson Whiffin Recruitment Ltd Full time

Operations / Office Manager

Full time, 40-hour week

Office Based

Mid Kent

c. £40k

An exciting opportunity has arisen for an experienced Operations / Office Manager to join one of our clients within the drainage industry

Our client is looking for an experienced operations professional who is seeking a new challenge and can contribute new ideas to the business This role would be best suited to a candidate with previous experience within the drainage, engineering or construction industry .

This is a fantastic opportunity to join a reputable business at an exciting time of growth

Details of this Operations/ Office Manager position include:

  • Managing the day to day running of the office and a small team of administrators.
  • Liaising with engineers and drivers; booking in jobs, logging jobs on the CRM system, rescheduling works when required and handling any queries.
  • Liaising with clients in a professional manner, handling any queries or complaints.
  • Monitoring the success of current projects, evaluating processes and coming up with new ideas.
  • Updating the inhouse CRM with accurate information regarding current and potential jobs.
  • Handling out of hour calls for emergency jobs and managing accordingly by directing engineers/drivers in the appropriate manner.
  • Ensure all health and safety procedures are being adhered to by engineers/ drivers.
  • Setting up invoices before sending to the finance department to be actioned accordingly.
  • General email and telephone correspondence.

To bag yourself an interview for this role you will have/be:

  • Previous solid experience within an operations/ office manager position.
  • Experience in the drainage, engineering or construction industry (Highly desirable).
  • Excellent communication skills, interpersonal skills, and able to talk to people of all seniorities.
  • Willing to put in the work out of hours as and when required.
  • Computer literate with good knowledge of all MS Software’s.
  • Enthusiastic and driven with a strong work ethic.
  • Adaptable and able to work within a fast-paced environment.

This is a great opportunity for the right candidate to work for a company that really values their employees and where hard work is rewarded There are clear progression routes, and my client are seeking an enthusiastic candidate who is keen to grow with the business

If you want to work for a company where talent and hard work is appreciated, then apply now for immediate consideration

This role is being handled by Hannah Sladden, Recruitment Consultant at Pearson Whiffin Recruitment.

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