Hotel Receptionist

1 month ago

Royal Leamington Spa, United Kingdom Mallory Court Full time

**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality**


What youll be doing?

As one of our Receptionist team, you may be the first or last person that our guests interact with and so your customer service skills will be up there with the best. From the arrival experience and throughout our guests stay, you have the ability to shape their first and last impressions, from your initial warm welcome to assisting check-in, through to ensuring they leave happy and content at check-out.

Yet the role is so much more than that, youll work closely with other departments to enhance guest the guest experience, answering incoming calls, allocating rooms and preparing our guests bills, your computer skills will be as good as your personal skills.

What youll need to be a Receptionist?

  • To have a genuine and warm approach, with stand out people skills;
  • Strong attention to detail and to be IT savvy, ensuring we get it right first time whether that be someones room allocation, their bill or in just being intuitive enough to notice the details as small as what type of tea they like
  • Good communication skills, and level of English both written and spoken;
  • The ability to work in a fast-paced environment with a can do attitude & to love the buzz of being busy;
  • Previous experience is preferred but we are more interested in your passion for great customer service and exceptional people skills

Whats in it for you?

At Eden Hotel Collection, were proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024)which means youre joining a team that values your happiness, growth, and success every step of the way.

  • Generous Time Off: 31 days of leave, increasing to 33 with service.
  • Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
  • Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
  • Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
  • Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
  • Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
  • Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
  • The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
  • Genuine Wellbeing Support: Were here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
  • Employee Comms: Stay connected through Eden Engage for all the latest team news.
  • Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
  • Family-Friendly Policies: Enhanced leave and return-to-work financial support for lifes key moments.
  • Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

A Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

  • Your Voice Matters: Regular surveys that value your input.
  • Real Action: You said, we didbecause we listen and respond.
  • Sustainability Focus: Employee champions at every hotel and HQ.

Were proud members of the Hoteliers Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.

Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.


INDMP


AMRT1_UKCT

  • Hotel Receptionist

    7 days ago

    Royal Leamington Spa, United Kingdom Mallory Court Full time

    **We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality** What youll be doing?As one of our Receptionist team, you may be the first or last person that our guests interact with and so your customer service skills will be up there with the best.From the...

  • Receptionist, Hotel Du Vin

    5 months ago

    Royal Tunbridge Wells, United Kingdom Hotel Du Vin Full time

    £11.00 per hour - 30 Hours per week Permanent Contract Hotel du Vin, Tunbridge Wells We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du...

  • Receptionist, Hotel Du Vin

    6 months ago

    Royal Tunbridge Wells, United Kingdom Hotel Du Vin Full time

    £11.95 Per Hour + Loyalty Bonus - 30 Hours per week Permanent Contract Hotel du Vin, Tunbridge Wells We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with...

  • Receptionist

    6 months ago

    Woodhall Spa, United Kingdom Petwood Hotel Full time

    An exciting opportunity has arisen for a Hotel Receptionist to join the Petwood Hotel on a full-time basis. The hotel has 53 bedrooms and is proud to have an award-winning restaurant, bar and alfresco dining in its Grade II listed gardens. In addition, the hotel runs vibrant weddings, conference and events operation. We are looking for a Hotel Receptionist...

  • Hotel Receptionist

    6 months ago

    Royal Tunbridge Wells, United Kingdom One Warwick Park Hotel Full time

    An opportunity has arisen for a professional, friendly, full time receptionist to join our reception team based in Tunbridge Wells. Playing a vital role in the everyday operation of the hotel's front of house department. You will be responsible for creating the first impression for all hotel guests, for greeting them and making them feel welcome. This high...

  • Receptionist, Hotel Du Vin

    1 month ago

    Royal Tunbridge Wells, United Kingdom Hotel Du Vin Full time

    Receptionist, Hotel Du VinRate of Pay / Hours: OTE Up to £13.00 per Hour plus Generous Company Benefits, Training & Development / 40 Hours per WeekType of Contract: PermanentLocation: Tunbridge Wells We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin.You will be the face of our hotel, get paid for doing...

  • Hotel Receptionist

    1 month ago

    Leamington Spa, CV31, Leamington Spa, United Kingdom Mallory Court Full time

    **We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality**What youll be doing?As one of our Receptionist team, you may be the first or last person that our guests interact with and so your customer service skills will be up there with the best. From the...

  • Night Porter/receptionist

    6 months ago

    Leamington Spa, United Kingdom ECS Staffing and Recruitment Ltd Full time

    _**ECS Staffing and Recruitment is looking for a Night Porter/Receptionist!**_ ECS Staffing and Recruitment is currently looking for a Night Porter/Hotel Receptionist 4 nights per week to work in a luxury hotel with one of our amazing clients, located just outside of Royal Leamington Spa, Warwickshire. This is a great opportunity for someone who is...

  • Receptionist

    3 months ago

    Royal Tunbridge Wells, United Kingdom Aimbridge Hospitality Full time

    Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between. What is in it for you? As part of the Aimbridge team, you will have...

  • Receptionist

    6 months ago

    Royal Tunbridge Wells, United Kingdom Salomons Estate Full time

    **Company Name**:Salomons UK Limited **Role Name**:Receptionist **Reports to**:Front of House Manager **Department**: Front of House **Role Purpose** Playing a vital role in the everyday operation of the hotel’s front of house department. You will be responsible for creating the first impression for all hotel guests, for greeting them and making them...

  • Hotel/restaurant Receptionist

    6 months ago

    Royal Tunbridge Wells, United Kingdom The Beacon Kitchen Limited Full time

    **Job Types**: Full-time, Part-time **Salary**: £11.00-£13.00 per hour **Benefits**: - Free parking - On-site parking Schedule: - Day shift - Night shift - Weekend availability **Education**: - GCSE or equivalent (preferred) **Experience**: - Customer service: 2 years (preferred) - Administrative experience: 2 years (preferred) **Language**: -...

  • Night Receptionist

    6 months ago

    Royal Tunbridge Wells, United Kingdom Premier Inn Full time

    We're currently recruiting in our Royal Tunbridge Wells Premier Inn. Working 24 hours per week, paying up to £11.52 per hour. Nights Team Member - Royal Tunbridge Wells Premier Inn - Hotel Come and be a Nights Team Member at Royal Tunbridge Wells Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and...