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Customer Service Advisor

2 months ago

Sevenoaks, United Kingdom Huntress Full time

Exciting Customer Service Representative Opportunity

Location: Maidstone

Salary: £22,550 per annum

Role Overview: As a Customer Service Representative, you will be at the forefront of customer interactions, ensuring that each experience is nothing short of extraordinary. Your role will involve addressing customer enquiries, resolving issues, and providing top-notch support. This is a fantastic opportunity to be part of a forward-thinking company with easy access to public transport.

Key Responsibilities:

  • Engage with customers via phone, email, and chat to resolve inquiries and provide support
  • Troubleshoot technical issues and guide customers through solutions
  • Maintain detailed records of customer interactions and feedback
  • Collaborate with team members to continuously improve customer satisfaction

Qualifications:

  • Previous experience in customer service, preferably in the technology sector
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities and attention to detail
  • A passion for technology and helping others
  • Positive attitude and a team player mentality

What We Offer:

  • Competitive salary of £26,000 per annum
  • Exciting and supportive work environment
  • Opportunities for professional growth and development
  • Easy access to public transport for a convenient commute
  • Be part of a pioneering company at the forefront of technological innovation

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.