Credit Controller

4 days ago

Spennymoor, United Kingdom Sharpsmart UK Full time

We are a dynamic and growing business operating at the intersection of healthcare and waste management. We are committed to providing top-tier services while maintaining strong financial management practices. As we continue to expand, we are looking for a highly motivated and detail-oriented Credit Controller to join our finance team and play a key role in ensuring the smooth running of our financial operations.


This role will be working 4 days per week from Spennymoor Durham site with option to work 1 day from home.


What will the role will involve?

  • Monitor and manage outstanding accounts, ensuring timely collection of debts and reducing overdue payments.
  • Monitor daily cash collections & allocations into systems.
  • Undertake regular customer account reconciliations and resolve balancing items ensuring accurate records retained between systems.
  • Build and maintain strong relationships with customers to resolve any payment disputes or issues professionally and effectively.
  • Liaise with internal teams, including sales, plant admin and customer service, to resolve billing or payment issues.
  • Generate statements, invoices and payment reminders.
  • Prepare regular reports for management on aged debtors, highlighting potential risks and actions taken.
  • Follow up on overdue accounts through phone calls, emails, and written correspondence.
  • Work with external legal or collection agencies when necessary to recover debts.
  • General administration and other ad-hoc duties as required.


What are we looking for?

  • Previous experience in a credit control or accounts receivable role, ideally within the healthcare or waste management sector (but not essential).
  • Strong understanding of credit control processes and best practices.
  • Excellent communication skills, both written and verbal, with the ability to deal with customers in a professional and empathetic manner.
  • Highly organized with strong attention to detail and the ability to work to deadlines.
  • Proficiency in Microsoft Office, particularly Excel; experience with accounting software is an advantage.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong problem-solving skills and the ability to manage multiple priorities.


Why Join Us?

  • Competitive salary
  • Pension
  • Healthcare and Dentalcare options
  • Caboodle benefit scheme
  • Career development
  • Opportunity to work in a growing and impactful sector

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