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Neighbourhood Manager
1 month ago
Seeking an experienced housing professional on a minimum 9 month contract to support our social housing client in Liverpool, overseeing the day-to-day performance of a small team of Neighbourhood Officers to ensure the effective delivery of housing & tenancy management services within the community.Your new role
- Managing a small team of Officers and day-to-day housing services including ASB, tenancy management and allocations
- Ensuring the team deliver against targets and objectives set out within the Neighbourhood plans
- Working alongside the ASB & Income teams to address wider issues within the community
- Leading on resident involvement initiatives and maintain effective working relationships across the business, with customers and stakeholders
- Performance management of team including training, sickness & absence, health & safety, grievance and disciplinary
- Budget management
What you'll need to succeed
- Experience within social housing managing a high-performing team, delivering against KPIs
- Skilled in stakeholder management, customer relationship management and demonstrating a strong, enthusiastic leadership style
- Good knowledge and understanding of housing management, housing law and best practice
What you'll get in return
- Minimum 9 month contract
- Competitive salary