Head of Quality Assurance

Lead the Charge in Product ExcellenceAt Gymshark quality isnt just a standardits a promise. Were looking for a visionary Head of Quality Assurance to elevate our product integrity strengthen community trust and embed quality as a brand differentiator across our global supply chain.This is your opportunity to lead a high-performing values-driven team and shape the future of quality at Gymshark. Youll bring strategic clarity technical expertise and a relentless drive for continuous improvementensuring every product we deliver exceeds expectations.WHAT YOULL BE DOING:Strategic LeadershipDefine and own the long-term vision and roadmap for product quality.Position quality as a core brand pillar and competitive advantage.Quality ManagementOversee the implementation of Total Quality Management (TQM) across our supply base.Lead the development of robust control plans to ensure product consistency and excellence.Champion lean thinking to optimise production processes and eliminate inefficiencies.Supplier & Partner ExcellenceDrive supplier performance through technical audits corrective action plans and continuous improvement.Implement a Certified Factory Auditor (CFA) program to enable self-inspection and scalable quality assurance.Manage third-party QA providers to ensure alignment with Gymsharks standards and strategic goals.Cross-Functional CollaborationEnsure seamless handover from product development to production.Partner with design development supply chain and external stakeholders to embed quality throughout the product lifecycle.Data-Driven Decision MakingAnalyse returns VOC insights and quality metrics to inform strategy and drive improvements.Conduct root cause analyses and implement corrective actions to prevent recurrence.Compliance & GovernanceEnsure full compliance with industry regulations safety standards and customer requirements.Maintain 100% audit coverage across all supplier tiers and ensure timely resolution of non-compliance issues.Budget & KPI OwnershipOwn the Quality Assurance budget and deliver against key performance indicators.WHAT YOULL NEED:Essential SkillsProven ability to define and execute long-term quality strategies aligned with brand goals.Deep expertise in TQM and audit frameworks.Strong leadership and stakeholder management skills.Ability to influence and embed quality across the product lifecycle.Preferred SkillsExperience working internationally close to the needle point.Ability to operate at both strategic and detailed levels.Critical thinking and adaptability in a fast-paced environment.This is a hybrid role and would require the successful candidate to attend at least 4 days a week at GSHQ Solihull UK.BELONGING AT GYMSHARK.Our mission is to be a place where everyone belongs. Were an equal opportunities employer and for us that means we always strive to be as inclusive as possible in all aspects of employment right from your application. Were committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If youd like to request a reasonable adjustment please email .ABOUT US.Were here to unite the conditioning community. We believe that putting the sweat in today prepares us for tomorrow. So we give people the tools they need to reach further go faster be stronger. We celebrate those who show up for themselves to be their physical or mental best whatever that means for them. Its what we want for our community and our team. A team thats growing rapidly around the world. A collective of talented individuals working together to invent Gymsharks future. Our plans are ambitious and were looking for people who want to join us for the ride our growth will be your growth.THE PERKS.Standard benefits include:Performance-based Bonus opportunityFunded Healthcare benefit25 days holiday additional day for your birthday & Bank HolidaysContributory Employer pension schemeFlexible benefits programme including salary sacrifice EV scheme dental insurance cycle to work tech scheme holiday tradingGymshark Employee Discount & long service awardsAccess to High Street cashback and discountsFinancial Physical and Mental Wellbeing SupportEnhanced Family Leave packageLife AssuranceOffice location specific benefits include (IQ):Gym Membership to The Lifting Club (LC)Onsite lunch provision & coffee barsEV charge points availableRequired Experience:Director Key Skills Change Management,Corporate Communications,Apache Commons,Compensation,Civil Quality Control Employment Type : Part-Time Experience: years Vacancy: 1