Customer Experience Expert

5 days ago

Cardiff, United Kingdom Brook Street Full time

Customer Experience Executive Location: Cardiff / Hybrid - 3 days office based and 2 days home based weekly. Looking for a role where your technical problem-solving skills meet exceptional customer care? This is an exciting full time permanent opportunity to join a growing service team delivering top-tier support and account management to key clients. As a Customer Experience Executive, you'll be at the heart of ensuring first-class service delivery, coordinating technical support, and building strong relationships with clients who rely on outstanding service standards every day. What You'll Be Doing Manage and develop long-term relationships with a portfolio of major and specialist accounts. Act as the main point of contact for all client service and technical needs. Coordinate and schedule field engineers to meet service level agreements. Apply your technical insight to match the right resources to each task. Maintain detailed records, reports, and service documentation. Provide proactive updates to clients, resolving issues efficiently and professionally. Assess service costs and make recommendations to improve value for customers. Participate in client meetings and contribute to ongoing service improvement projects. What You'll Bring Proven background in customer service or account management. Technically minded with a proactive, problem-solving approach. Confidence in managing multiple ...

  • Customer Experience Expert

    5 days ago

    Cardiff, United Kingdom Virtual Bridges Full time

    Join to apply for the Customer Experience Expert role at Virtual Bridges Location: Cardiff / Hybrid – 3 days office based and 2 days home based weekly. Looking for a role where your technical problem‑solving skills meet exceptional customer care? This is an exciting full‑time permanent opportunity to join a growing service team delivering top‑tier...

  • Customer Experience Expert

    1 day ago

    Cardiff, United Kingdom Brook Street UK Full time

    Customer Experience Executive Location : Cardiff / Hybrid - 3 days office based and 2 days home based weekly. Looking for a role where your technical problem-solving skills meet exceptional customer care? This is an exciting full time permanent opportunity to join a growing service team delivering top-tier support and account management to key clients. As a...

  • Customer Experience Expert

    1 day ago

    Cardiff, United Kingdom Brook Street NMR Full time

    Job Description Customer Experience Executive Location: Cardiff / Hybrid - 3 days office based and 2 days home based weekly. Looking for a role where your technical problem‑solving skills meet exceptional customer care? This is an exciting full‑time permanent opportunity to join a growing service team delivering top‑tier support and account management...

  • Customer Experience Expert

    1 week ago

    Cardiff, United Kingdom Brook Street Full time

    Customer Experience Executive Location: Cardiff / Hybrid - 3 days office based and 2 days home based weekly. Looking for a role where your technical problem-solving skills meet exceptional customer care? This is an exciting full time permanent opportunity to join a growing service team delivering top-tier support and account management to key clients. As...

  • Customer Experience Expert

    7 days ago

    Cardiff, United Kingdom Brook Street Full time

    Customer Experience ExecutiveLocation: Cardiff / Hybrid - 3 days office based and 2 days home based weekly. Looking for a role where your technical problem‑solving skills meet exceptional customer care? This is an exciting full‑time permanent opportunity to join a growing service team delivering top‑tier support and account management to key clients....

  • Customer Experience Expert

    5 days ago

    Cardiff, United Kingdom Brook Street UK Full time

    Customer Experience Executive Location: Cardiff / Hybrid - 3 days office based and 2 days home based weekly.Looking for a role where your technical problem-solving skills meet exceptional customer care? This is an exciting full time permanent opportunity to join a growing service team delivering top-tier support and account management to key clients.As a...

  • Customer Experience Consultant

    1 week ago

    Cardiff, United Kingdom Sonovate Full time

    **Job Title**:Customer Experience Consultant (6 months FTC)** **Location: Cardiff (Hybrid)** **What is Sonovate** We are a lending and technology company with a clear vision: to be The Funding Platform for the Future of Work. Our embedded payment solution empowers the new world of work. By offering flexible payments, it lets recruiters, consultants, and...

  • Graduate Customer Experience Consultant

    2 weeks ago

    Cardiff, United Kingdom Sonovate Full time

    **Job title**: Graduate Customer Experience Consultant **Location**: Cardiff **What is Sonovate** Sonovate is a lending and technology business with a clear vision: To be the premier global financing platform for the ‘Future of Work’ We’ve created an end-to-end work pay solution to power the new working world. One that lets businesses unlock the...

  • Sales Area Manager Cardiff

    7 days ago

    Cardiff, United Kingdom Ted Experience Full time

    Position: Area Manager Location: Field-based - CardiffEmployment Type: Full-timeSalary: 36400 Monthly Bonus & Commission Our MissionWere transforming the lives of adult smokers by helping them switch to IQOS a reduced-risk heated tobacco product designed as a better alternative to continued smoking.As part of a nationwide field force of over 100 Sales...

  • Analytical Expert

    3 days ago

    Cardiff, United Kingdom CatSci Ltd Full time

    **About the Analytical Expert role**: Due to a significant investment, CatSci is expanding its capabilities into the oligonucleotide space as innovative technology offering new therapeutic opportunities to treat previously unmet patients' needs. Our investment will further accelerate the development and manufacture of these complex molecules. We are now...