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Operations Analyst
2 months ago
Operations Analyst
London Bridge
£25-28k depending on experience
Hours: 9:30am - 5:30pm Monday - Friday - Hybrid working will be offered
Perks: A performance-focused bonus scheme offering the potential to earn over £2k annually. Monthly social events,
flexible working.
20 days holiday +bank holidays
Are you looking for an exciting opportunity to join a dynamic and growing organisation? Our client, an innovative company specialising in pensions, are seeking a talented Operations Analyst to join their team.
As an Operations Analyst, you will be responsible for ensuring a seamless and efficient research and finding process for customers. You will have the opportunity to work independently, managing tasks and responsibilities with minimal supervision.
Key Responsibilities:
- Manage the end-to-end pension finding process
- Regularly communicate with customers to keep them informed of progress
- Conduct independent research
- Conduct outbound calls to providers and employers
- Accurately record and communicate information
- Provide feedback and contribute to the ongoing improvement of operations.
Qualifications:
- Previous experience in a customer service role is beneficial.
- Proficiency in administration is desirable.
