Operations Executive

2 weeks ago

Frome, United Kingdom Rockpool Recruitment LTD Part time

Part Time Operations and Customer Service Executive - Luxury Tour Operator (Hybrid, 2 days London)

Our client has an infamous reputation for delivering absolute excellence in everything they do. The Operations department is pivotal to this, and it is imperative that the quality of work & accuracy of documentation produced is always of the highest standards. This is where you come in - they are looking for someone to work within the Operations team, supporting the Sales Team and Clients. The job is varied, the team are magnificent, the offices are fabulous, and the product is out of this world.

Part time Operations and Customer Service Executive - What will I be doing ?

  • You will be actioning all booking confirmations and amendments including hotel, transfer, and flight requests
  • You will be checking and sending booking invoices to agents and direct clients
  • There will be lots of liaison with overseas Ground Handlers regarding any pre and post queries
  • You will provide post booking support to Travel Agents & direct clients via phone and email
  • To collate and check all final travel documentation and itineraries for despatch
  • Pack and post any despatch / documentation daily
  • Daily despatch of brochure requests

Part time Operations and Customer Service Executive - What experience do I need ?

Ideally you will have worked in the luxury travel industry in an operations capacity previously however we will also consider applications from travel consultants wanting to move away from sales. So, if you are conscientious, passionate about detail, a multi-tasker, well organised and can give exceptional service that will wow both internal and external customers then we would love to hear from you. You will be proficient in Word, Excel etc, have perfect English and work well under pressure and meeting deadlines.

Part time Operations and Customer Service Executive - What else do I need to know ?

This is a part time role to form a job share - you will be working Monday and Tuesday in the office (Near Frome - Somerset) a third day a week from home. This is a wonderful team - many of this business' people have been there for a long time - people stay here - they are looked after, challenged, and developed and they love it. The office is great, but you will only need to be in there 2 days a week (Nr Frome) - 1 day from home. The salary will be dependent on experience and there will be a monthly bonus based on company performance - a rarity in this industry for non-sales staff. There is 21 days holiday. Hours are Monday to Friday 9 - 5.30 or 9.30 - 6 with one Saturday a month.

  • Operations Director

    4 days ago

    Frome, Somerset, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleWe are seeking an experienced Maintenance Manager to lead our team of engineers and drive the smooth operation of our maintenance department. As a key member of our team, you will be responsible for planning and executing maintenance programs, hitting key performance indicators (KPIs), and ensuring the efficient running of the department.Key...

  • Operations Director

    6 days ago

    Frome, Somerset, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleWe are seeking an experienced Maintenance Manager to lead our team of engineers and drive the smooth operation of our maintenance department. As a key member of our team, you will be responsible for planning and executing maintenance programs, hitting key performance indicators (KPIs), and ensuring the efficient running of the department.Key...

  • Operations Coordinator

    7 days ago

    Frome, Somerset, United Kingdom Rise Technical Recruitment Limited Full time

    Job OverviewRise Technical Recruitment Limited is seeking an experienced Maintenance Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our manufacturing facilities.Key ResponsibilitiesOversee the maintenance and repair of equipment and facilities to ensure optimal performance and...

  • Operations and Customer Service Manager

    6 days ago

    Frome, Somerset, United Kingdom Rockpool Recruitment LTD Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Operations and Customer Service Executive to join our team at Rockpool Recruitment LTD. As a key member of our Operations department, you will play a vital role in supporting our Sales Team and clients.Key ResponsibilitiesAction all booking confirmations and amendments, including hotel,...

  • Operations and Customer Service Manager

    3 days ago

    Frome, Somerset, United Kingdom Rockpool Recruitment LTD Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Operations and Customer Service Executive to join our team at Rockpool Recruitment LTD. As a key member of our Operations department, you will play a vital role in supporting our Sales Team and clients.Key ResponsibilitiesAction all booking confirmations and amendments, including hotel,...

  • Operations and Customer Service Manager

    3 days ago

    Frome, Somerset, United Kingdom Rockpool Recruitment LTD Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Operations and Customer Service Executive to join our team at Rockpool Recruitment LTD. As a key member of our Operations department, you will play a vital role in supporting our Sales Team and clients.Key ResponsibilitiesAction all booking confirmations and amendments, including hotel,...

  • Maintenance Operations Manager

    3 weeks ago

    Frome, Somerset, United Kingdom E3 Recruitment Full time

    Join E3 Recruitment as a Maintenance ManagerAre you an experienced Maintenance Supervisor ready to take the next step in your career? E3 Recruitment is representing a prominent national organization that is part of a global network, seeking a Maintenance Manager to oversee a dedicated team in the Frome area. This role offers a competitive salary of up to...

  • Technical Lead

    4 days ago

    Frome, Somerset, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleWe are seeking an experienced Maintenance Manager to lead our team of engineers and drive the smooth operation of our maintenance department. As a key member of our team, you will be responsible for planning and executing maintenance programs, hitting key performance indicators (KPIs), and ensuring the efficient running of our facilities.Key...

  • Maintenance Manager

    4 days ago

    Frome, Somerset, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleWe are seeking an experienced Maintenance Manager to lead our team of engineers and drive the smooth operation of our maintenance department. As a key member of our team, you will be responsible for planning and executing maintenance programs, hitting key performance indicators (KPIs), and ensuring the efficient running of our facilities.Key...

  • Technical Lead

    6 days ago

    Frome, Somerset, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleWe are seeking an experienced Maintenance Manager to lead our team of engineers and drive the smooth operation of our maintenance department. As a key member of our team, you will be responsible for planning and executing maintenance programs, hitting key performance indicators (KPIs), and ensuring the efficient running of our facilities.Key...

  • Maintenance Manager

    6 days ago

    Frome, Somerset, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleWe are seeking an experienced Maintenance Manager to lead our team of engineers and drive the smooth operation of our maintenance department. As a key member of our team, you will be responsible for planning and executing maintenance programs, hitting key performance indicators (KPIs), and ensuring the efficient running of our facilities.Key...

  • Engineering Maintenance Lead

    3 weeks ago

    Frome, Somerset, United Kingdom Thrive group Full time

    Position OverviewThrive Group is pleased to announce an exciting opportunity with a prominent organization actively seeking a Maintenance Engineering Manager to enhance their operational team.Key Responsibilities:In this pivotal role, you will report directly to the Factory Manager. Your primary focus will be on leading and motivating a team of engineers,...

  • Facilities Manager

    6 days ago

    Frome, Somerset, United Kingdom Rise Technical Recruitment Limited Full time

    Job OverviewRise Technical Recruitment Limited is seeking an experienced Maintenance Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our manufacturing facilities.Key ResponsibilitiesOversee the maintenance and repair of equipment and facilities to ensure optimal performance and...

  • Executive Pastry Chef

    4 days ago

    Frome, South West, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking a highly skilled and experienced Pastry Chef to join our culinary team at Soho House & Co. As a key member of our kitchen staff, you will be responsible for creating exceptional pastry dishes that exceed our members' expectations.Key ResponsibilitiesDevelop and execute innovative pastry menus that align with our culinary...

  • Executive Pastry Chef

    6 days ago

    Frome, South West, United Kingdom Soho House & Co Full time

    About the RoleWe are seeking a highly skilled and experienced Pastry Chef to join our culinary team at Soho House & Co. As a key member of our kitchen staff, you will be responsible for creating exceptional pastry dishes that exceed our members' expectations.Key ResponsibilitiesDevelop and execute innovative pastry menus that align with our culinary...

  • Lubrication Specialist

    3 weeks ago

    Frome, Somerset, United Kingdom Heidelberg Materials AG Full time

    Role Overview:The Lubrication Specialist is responsible for executing the comprehensive lubrication operations at the facility, ensuring optimal lubrication performance to enhance operational efficiency and plant reliability. The focus is on maximizing plant availability while minimizing costs through effective energy management and sustainable practices.Key...

  • Maintenance Engineering Director

    5 days ago

    Frome, Somerset, United Kingdom Thrive Group Full time

    About the RoleThrive Group is seeking a highly skilled Maintenance Engineering Manager to join our team on a permanent basis.Key ResponsibilitiesLead a team of engineers in implementing a structured approach to preventative maintenance.Collaborate with the Manufacturing Manager and other members of the management team to develop and execute a maintenance...

  • Maintenance Engineering Director

    4 days ago

    Frome, Somerset, United Kingdom Thrive Group Full time

    About the RoleThrive Group is seeking a highly skilled Maintenance Engineering Manager to join our team on a permanent basis.Key ResponsibilitiesLead a team of engineers in implementing a structured approach to preventative maintenance.Collaborate with the Manufacturing Manager and other members of the management team to develop and execute a maintenance...

  • Manager of Maintenance Engineering

    3 weeks ago

    Frome, Somerset, United Kingdom Thrive group Full time

    Thrive Group is pleased to announce an exciting opportunity for a Manager of Maintenance Engineering to join our team.Key Responsibilities:In this pivotal role, you will report directly to the Factory Manager and be responsible for guiding a team of engineers in implementing a systematic approach to maintenance within the facility.Collaborate with the...

  • Shift Supervisor

    3 months ago

    Frome, United Kingdom Starbucks Full time

    We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, by The Magic Bean Company, your voice matters and your passion for customer service is brewed into everything we do. We’ve been operating Starbucks stores across the UK for nearly 10 years, and we have an exciting opportunity...