Client Management Director
2 weeks ago
Client Management Director
Are you interested in working with large complex global organisations?
Do you have the skills to lead and develop a diverse and dynamic team?
Then we have a great opportunity for you
This is a hybrid role with the flexibility to work both virtually and from our London or Chelmsford offices.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Aon, are currently recruiting for a Client Management Director to join our Global client team in Chelmsford or London specialising in providing risk advisory services to large complex global organisations. The role is twofold: the Client Management Director will be the leader of Client Managers in the team and also fulfil the role of a Client Director for a small portfolio of clients.
Client Managers run the day-to-day renewal activities across clients. We are looking for a Client Management Director to drive a consistent approach and strive for continuous improvement while supporting coaching and development.
As a Client Management Director your day-to-day responsibilities will focus on leading a team of Client Managers to support in the servicing and management of insurance programmes for complex multinational organisations. More broadly you will support bringing the best of Aon’s capabilities to our clients to help them achieve their strategic objectives.
The key responsibilities will include:
- Lead a team of Client Managers to deliver a high level of service, project management and drive positive client outcomes,
- Attract, develop and retain talented individuals
- Bring consistency to the team through a process of coaching and development to support Aon and our clients objectives
- Senior relationship manager for your portfolio of clients overseeing day to day activity and developing new sales opportunities
- Work with the leadership team to deliver key service KPIs
How this opportunity is different
This is a great opportunity to build a career in a team with a proven track record of developing talent. Working within a business with a huge array of innovative solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience will ideally include
- Proven experience in the insurance industry, and in client relationship management
- Experience of commercial insurance ideally with global exposure
- Strong insurer relationships
- An effective communicator
- Experience in coaching and leading teams
- A strong team player
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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