Senior CRM Executive

1 week ago


Greater London, United Kingdom 3Search Full time

Senior Retention Executive (12 month FTC)

Luxury B2C

Hybrid, 2 days p/w W.London


This is a super exciting opportunity to work for a well-known British establishment, seeking a technical Senior Retention Executive to support on 4 key areas:-


  1. An ESP migration project liaising with the IT team
  2. Technical CRM campaign execution
  3. Complex customer segmentation
  4. extensive stakeholder management


You will own the execution of automated communications through channels such as direct mail, SMS, email, and push channels.


This is a fantastic opportunity to work at the very heart of the business of a 40 person CRM team, it is a fantastic foot in the door and a career defining role.


The Senior Retention Executive will:

Help support on CRM and customer data migration from the current ESP onto the new platform

Lead campaign and personalisation execution across all consumer touchpoints to deliver growth and improved retention of customers, from concept to delivery, across a customer's lifecycle starting by nurturing our new customers, engaging and retaining them and driving frequency, finally to winning them back


Define, implement and optimise triggered email, SMS and in-app (push) programmes

Communicate and show a strategic mindset and vision to key stakeholders

Lead the CRM marketing calendar, collaborating with the Product and Sales Teams

Report on all retention activities and performance across the multiple divisions across the retailer


Requirements:

Advanced CRM and Lifecycle experience, 2+ years

B2C, e-commerce or consumer-focused background

Experience of SAP Marketing Cloud/Emarsys is a bonus

Strong understanding of GDPR regulations

Strong analytical and strategic skills


Equal Opportunities:

We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.


To apply for this Senior Retention Executive job click below...


  • Senior CRM Executive

    3 weeks ago


    London, United Kingdom Sphere Digital Recruitment Full time

    **Senior CRM Executive,London** **The Company** My client is a renowned entertainment and media group, and they're able to reach over 50 million consumers within the UK on a weekly basis. **The Job** As the Senior CRM Executive, your responsibilities will include: - Managing your own brands - Supporting the CRM manager executing omni-channel CRM...

  • Senior CRM Executive

    4 weeks ago


    London, United Kingdom Just Us People Full time

    Senior CRM Executive - Heritage Luxury Brand - London Senior CRM Executive - The Company My client is a forward-looking, renowned British luxury footwear and accessories brand with a rich heritage, known for their quality craftsmanship, timeless design, and understated elegance. Their commitment to excellence has garnered a loyal following among...

  • Senior CRM Executive

    1 month ago


    London, United Kingdom Just Us People Full time

    Senior CRM Executive - Heritage Luxury Brand - London Senior CRM Executive - The Company My client is a forward-looking, renowned British luxury footwear and accessories brand with a rich heritage, known for their quality craftsmanship, timeless design, and understated elegance. Their commitment to excellence has garnered a loyal following among...

  • Senior CRM Executive

    2 weeks ago


    London, Greater London, United Kingdom Just Us People Full time

    Senior CRM Executive - Heritage Luxury Brand - London Senior CRM Executive - The Company My client is a forward-looking, renowned British luxury footwear and accessories brand with a rich heritage, known for their quality craftsmanship, timeless design, and understated elegance. Their commitment to excellence has garnered a loyal following among...

  • Senior CRM Executive

    4 weeks ago


    London, United Kingdom Just Us People Full time

    Senior CRM Executive - Heritage Luxury Brand - London Senior CRM Executive - The Company My client is a forward-looking, renowned British luxury footwear and accessories brand with a rich heritage, known for their quality craftsmanship, timeless design, and understated elegance. Their commitment to excellence has garnered a loyal following among...


  • London, United Kingdom Just Us People Full time

    Senior CRM Executive - Heritage Luxury Brand - London Senior CRM Executive - The Company My client is a forward-looking, renowned British luxury footwear and accessories brand with a rich heritage, known for their quality craftsmanship, timeless design, and understated elegance. Their commitment to excellence has garnered a loyal following among...


  • London, United Kingdom Just Us People Full time

    Senior CRM Executive - Heritage Luxury Brand - London Senior CRM Executive - The Company My client is a forward-looking, renowned British luxury footwear and accessories brand with a rich heritage, known for their quality craftsmanship, timeless design, and understated elegance. Their commitment to excellence has garnered a loyal following among...

  • CRM Executive

    3 weeks ago


    London, United Kingdom Anthem Consulting Full time

    **CRM Executive / Senior CRM Executive role at a well-known international law firm. London based, hybrid working, competitive salary.** This CRM role will support the CRM manager in maintaining and configuring the CRM system, including improving the quality and accessibility of data. You will need to have an understanding of the CRM systems set up, and data...


  • London, United Kingdom 3Search Full time

    Senior Retention Executive (12 month FTC) Luxury B2CHybrid, 2 days p/w W.LondonThis is a super exciting opportunity to work for a well-known British establishment, seeking a technical Senior Retention Executive to support on 4 key areas:-An ESP migration project liaising with the IT teamTechnical CRM campaign executionComplex customer segmentationextensive...


  • London, United Kingdom 3Search Full time

    Senior Retention Executive (12 month FTC) Luxury B2CHybrid, 2 days p/w W.LondonThis is a super exciting opportunity to work for a well-known British establishment, seeking a technical Senior Retention Executive to support on 4 key areas:-An ESP migration project liaising with the IT teamTechnical CRM campaign executionComplex customer segmentationextensive...

  • CRM Executive

    4 weeks ago


    London, United Kingdom Cherry Pick People Full time

    Senior CRM Executive ? West London (Hybrid Working) ?? TBC ? Mid-Senior Level Would you like to work for a famous Estate Agency within a thriving Customer Marketing department? Are you currently an experienced CRM looking for your next step-up? Well we've got a newly created role just for you ? Who they are? This company is famous for setting the standards...


  • London, UK, UK, United Kingdom 3Search Full time

    Senior Retention Executive (12 month FTC) Luxury B2CHybrid, 2 days p/w W.LondonThis is a super exciting opportunity to work for a well-known British establishment, seeking a technical Senior Retention Executive to support on 4 key areas:-An ESP migration project liaising with the IT teamTechnical CRM campaign executionComplex customer segmentationextensive...

  • Senior CRM Executive

    2 weeks ago


    London, Greater London, United Kingdom 3Search Full time

    Job Description Senior Retention Executive 12 month FTC Large retail group ASAP start date Hybrid, 2-3 days p/w W.London The Company: This is a super exciting opportunity to work for a well-known British retailer, seeking a strategic and creative Senior Retention Executive to implement retention marketing plans through targeted personalised...

  • CRM Executive

    4 weeks ago


    London, United Kingdom LHH Recruitment Solutions Full time

    **CRM Executive** **Luxury Beauty and Cosmetics** **London hybrid working** **£35k-£38k + excellent benefits** Are you a CRM Assistant or Executive who would like to work for one of the worlds leading and most recognised luxury skincare and beauty brands? LHH are partnering with a trusted family-owned beauty brand, who have a strong reputation in the...

  • CRM Executive

    3 weeks ago


    London, United Kingdom LHH Recruitment Solutions Full time

    **CRM Executive** **Luxury Beauty and Cosmetics** **London hybrid working** **£35k-£38k + excellent benefits** Are you a CRM Assistant or Executive who would like to work for one of the worlds leading and most recognised luxury skincare and beauty brands? LHH are partnering with a trusted family-owned beauty brand, who have a strong reputation in the...

  • CRM Executive

    3 weeks ago


    Islington, Greater London, United Kingdom Formula Recruitment Full time €32,000

    CRM Executive Location: London | Hybrid Salary: up to £32,000 (plus benefits) Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. We are partnered with one of the fastest-growing FitTech businesses in Europe, who have big plans this year. They are looking for a CRM Executive to join...

  • Senior CRM Executive

    2 weeks ago


    London, Greater London, United Kingdom AllSaints Full time

    Senior CRM Executive:London, England, United Kingdom:THE ALLSAINTS TEAMAt AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products...

  • Senior CRM Executive

    3 weeks ago


    London, United Kingdom OKA Full time

    ABOUT US Founded over 20years ago by three entrepreneurial women with a passion for beautiful,practical and comfortable homes, OKA is more than a furniture and homewareretailer: it is a love affair with living well. We inspirepeople to confidently create a home that reflects their personality, a spacewhere nothing should be too precious or perfect to be...

  • Senior CRM Executive

    3 months ago


    North London, United Kingdom Betway Group Full time

    Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”, or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you...

  • Senior CRM Executive

    2 weeks ago


    London, Greater London, United Kingdom The Independent Full time

    Senior CRM Executive - 9 Months FTC Maternity CoverImmediate startReports to: Senior Marketing & CRM ManagerThe Independent is one of the world's few profitable, digital-only news publishers, first established in 1986 as a UK national newspaper free of party-political affiliations or proprietorial influence. In 2016, The Independent became a fully digital...