End User Support Specialist

4 weeks ago


London, United Kingdom i3 Full time

End User Computing Specialist

City of London

£65-75k depending on experience with on-call allowance £6650

hybrid working; 2-3 days in the office per week depending on business needs.

On-call - every two months and weekend work would be mandatory 4 times within the year

Role Purpose & Accountability

  • Be responsible for planning, designing, developing, and the launch of efficient operation of all End User Computing systems to support core organisational functions; this includes all Projects,Continual Service Improvement, and BAU activities
  • Application of proven communication, analytical and problem-solving skills to help identify, communicate, and resolve systems issues to maximise the benefit of the IT environments

Technical Requirements:

  • Microsoft Technologies
  • Windows Server
  • Active Directory
  • Exchange
  • SQL Server
  • Win10, VDI on prem/cloud, profile management, user experience monitoring, endpoint management and security, all M365 technologies
  • administration, configuration problem solving and analytical troubleshooting ability in EUC technologies Citrix, Citrix virtual apps, device image creation (SCCM, InTune, Citrix App Layering, Packer) VMware, Citrix NetScaler, Wyse/IGEL
  • cloud-based solutions (AWS, Azure, Citrix Cloud)



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