End user computing Specialist
2 months ago
End User Computing Specialist
London (Hybrid)
The role:
- Assisting in the planning, design, development, and deployment of new services and enhancements in End User Computing.
- Managing systems for monitoring, backups, disaster recovery, and security patching within the End User Computing infrastructure.
- Ensuring compatibility and interoperability of computing systems.
- Reviewing and analyzing the effectiveness of existing systems and developing strategies for improvement.
- Conducting research on hardware and software products to support recommendations and purchasing decisions.
- Proactively assisting in the design and implementation of long-term goals and short-term plans for managing End User Computing.
- Developing, documenting, communicating, and enforcing policies and procedures for standardizing systems and software.
- Taking initiative for personal development through training materials and identifying continuous improvement opportunities.
- Resolving issues escalated to the End User Computing team from other support teams within agreed timelines.
- Managing, supporting, and maintaining all server components within the environment.
Qualifications:
- Candidates should have strong knowledge of Microsoft technologies, including Windows Server and Active Directory, with familiarity in Exchange and/or SQL Server preferred.
- Proven experience with backup and restore solutions is required.
- Knowledge of DevOps principles, including tools like Terraform and Ansible, and scripting languages such as Python, YAML, and PowerShell is a plus.
- Familiarity with Agile and Kanban methodologies is also advantageous
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