Gas & Electrical Scheduler

6 days ago

Cwmbran, United Kingdom Bron Afon Community Housing Full time

Do you have strong organisational administrative and IT skills Are you organised and able to manage your own time and others in order to assist in the delivery of an excellent works scheduling service If you enjoy a challenge in a dynamic ever-changing environment then this may be the opportunity for you.The role of a scheduler is primarily to prioritise repairs and mobilise appropriate resources to complete works within agreed timescales this will include allocating works to Bron Afon trades teams and external contractors. Communication with trades and contractors is a key part of the role to enable schedulers to actively monitor the progress of work and services. You will be responsible for planning and appointing works to ensure our trade teams are fully utilised.You will have excellent customer care skills and be passionate about providing the best possible service to our tenants and leaseholders. Youll be dealing with enquiries and making sure that they are passed to the right person as well as making sure that records are kept up to date and that our ICT and business systems are maintained.As a scheduler in our property & development services team you will be dealing with tenants and leaseholders repairs teams trades staff contractors partner organisations membership and the general public on a daily basis engaging with them and ensuring that their queries are dealt with. You will also be using our specialist repairs and scheduling systems possessing accurate timely data entry skills are a must.You will have excellent organisational and communication skills and knowledge of the building maintenance sector is advantageous.You will have a positive attitude and approach to problem solving and a keen eye for detail. Your experience of using ICT packages coupled with your enthusiasm and positive outlook will ensure that you provide a first-class scheduling service.For an informal chat about this post please contact: Ellie George Senior Scheduler on .Application guidancePlease see the role profile attached. You will need this to complete your personal statement. Please pay particular attention to the person specification. When writing your personal statement you only need to match the criteria that has Application next to it in the stage of assessment column. By following this guidance it will give you the best chance of being shortlisted to the interview stage.About UsWe make a difference in peoples lives every day. As an organization thats owned by the local community we feel proud of our achievements since 2008 whilst recognizing that theres much more that we can do to improve the lives of people living across Torfaen and beyond. If you join us you will continue to prove the value of us and the work we do not just to our customers but also to the wider community.We are committed to equality and diversity and we aim to create a supportive environment where everyone feels valued and able to be themselves. Benefits GalleryPreviousNextDocuments Key Skills Employee Orientation,Operational Risk Management,Primavera,Computer Skills,Primavera P6,Medical office experience,Medical Terminology,Schedule Management,Production Planning,Microsoft Project,Medical Scheduling,Phone Etiquette Employment Type : Unclear Experience: years Vacancy: 1

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