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Director of Operations

2 months ago

West Midlands, United Kingdom Affinity Steps Full time

Posting on behalf of our Recruiting Partners.


Job Title: Operations Director


Location: UK Midlands


Job Description:

We are seeking an experienced and strategic Operations Director to lead our logistics operations team. As a key member of the organization, you will be responsible for planning, coordinating, and executing the operations of a crucial client contract. The successful candidate will have a strong background in logistics management and operations management, with a proven track record of delivering high-quality results in a fast-paced environment.


Main Duties & Responsibilities:

  • Develop and implement logistics strategies to achieve business objectives, ensuring efficient and cost-effective transportation, warehousing, and property strategy.
  • Manage the logistics operations team, providing guidance, coaching, and mentoring to ensure high levels of performance and employee satisfaction.
  • Collaborate with cross-functional teams, including procurement, service delivery and sales to ensure seamless execution of logistics operations.
  • Analyse and optimize logistics processes to improve efficiency, reduce costs, and enhance customer satisfaction.
  • Develop and maintain relationships with carriers, vendors, and other stakeholders to ensure reliable and cost-effective services.
  • Manage budgets and costs associated with logistics operations, ensuring accurate forecasting and reporting.
  • Ensure compliance with regulatory requirements, industry standards, and company policies.
  • Lead health and safety across all UK sites ensuring a safe culture is always promoted.
  • Develop and implement metrics to measure performance, track progress, and identify areas for improvement.
  • Lead projects and initiatives to improve logistics operations, such as process re-engineering, technology implementation, and supply chain optimization.
  • Stay up to date with industry trends, best practices, and emerging technologies to continuously improve logistics operations.
  • Relocate existing warehouse facility to a brand-new purpose-built location
  • Build and maintain excellent client relationships.


Knowledge, Skills, Qualifications and Experience:

  • Minimum 10 years of experience in logistics operations management, with a strong background in transportation management, warehousing, and inventory management.
  • Proven track record of delivering high-quality results in a fast-paced environment.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Excellent communication and leadership skills, with the ability to influence and motivate others.
  • Experience with transportation management systems (TMS), warehouse management systems (WMS), and enterprise resource planning (ERP) systems.
  • Strong understanding of regulatory requirements, industry standards, and company policies related to logistics operations.


Nice-to-Have:

  • Bachelor's degree in Logistics, Supply Chain Management, Operations Management, or a related field.
  • Master's degree in Logistics, Supply Chain Management, Operations Management, or a related field.
  • Experience with lean principles and six sigma methodology.
  • Knowledge of international trade regulations and customs compliance.
  • Familiarity with data analytics tools and software (e.g., Excel, Tableau, Power BI).

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.


Your package will include:

  • Competitive Salary and pension scheme with life assurance
  • 25 Days Holiday (plus 8 statutory Bank Holidays)
  • Holiday buy-back scheme (5 additional days available)
  • Private medical
  • Bonus
  • Car allowance