Managing Director

4 weeks ago

Glasgow, United Kingdom Bright Signals Full time

Job Title: Managing Director

Reports to: CEO

Location: At least one day a week in each of our Edinburgh and Glasgow offices


Company Overview


Bright Signals is recognised as one of Scotland’s most disruptive and effective creative agencies. Since setting up, we’ve won The Marketing Society Star Awards digital category more times than any other. In 2024, after winning places on two of the Scottish Government’s agency rosters, we entered the Star Awards public sector category for the first time and won both the gold and the bronze. In recent years we’ve been named The Marketing Society’s Agency Employer Brand of the Year. In short, the best agency to work for in Scotland.


When it comes down to it, Bright Signals is a talent agency. Nothing more, nothing less. A place where people can be themselves, express themselves and excel themselves. Where we want you to experience the proudest moments of your career.


We’re fiercely proud of our culture. Everyone here contributes to the creative process. There are no egos. No silos. And we have always, always, got each other’s back.


To realise our potential as an agency, we are seeking an experienced and ambitious Managing Director to lead the agency’s commercial operations and client services. By your side will be our world class team of strategists, producers, writers, art directors, designers, editors, coders, makers, breakers, dreamers and doers.


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Role Overview


The Managing Director will oversee all revenue streams at Bright Signals, including existing client relationships and new business opportunities. They will work closely with the CEO and senior leadership team to implement growth strategies, enhance client service delivery, and foster a supportive, collaborative company culture. As a pivotal figure in the agency's future, the Managing Director will unite and develop the client leadership team, ensure operational excellence, and drive the agency's continued growth.


___________________


Key Responsibilities


Leadership & Strategy:

  • As part of the senior leadership team and in close collaboration with the CEO, play a key role in developing and executing the agency’s long-term vision and growth strategy.


  • Lead the client leadership team, fostering a united, high-performance environment.


  • Act as the agency’s integrator, defining and driving a cohesive and supportive company culture.


Revenue Management:

  • Oversee and drive total agency revenues, from both existing and new clients.


  • Lead on new business development, identifying and securing new clients, and driving growth in partnership with the senior leadership team and the wider agency team. Like everything at Bright Signals, converting new business wins is a highly collaborative process that draws upon our full spectrum of talent.


  • Develop and implement strategies to enhance client retention and revenue growth from existing clients.


Client Service Excellence:

  • Ensure outstanding client service levels are met, overseeing the performance and service quality of the account management team.


  • Take an active role in the tender and new business proposal process, ensuring excellence and increased win rates


Operational Excellence:

  • Work with team leaders across the business to optimise operational processes that are integrated, efficient and effective.


Collaboration & Team Development:

  • Work closely with the senior leadership team to foster collaboration across departments.


  • Support the professional development of the client leadership team, ensuring alignment with the agency’s overall strategy and goals.


___________________


Experience & Qualifications


  • Proven experience in a leadership role within a marketing, creative, or technology-driven agency.


  • Strong commercial acumen with experience managing revenue growth and developing client relationships.


  • Ability to lead and inspire teams, fostering a positive and collaborative culture.


  • Exceptional communication skills.


  • A strategic, entrepreneurial and disruptive mindset.


___________________


What We Offer


  • Competitive salary and benefits.


  • Opportunity to be a key driver in the future growth of a leading creative agency with the potential of becoming an owner as part of a transition to a shared ownership model.


  • Collaborative, inclusive, and innovative working environment.


  • A culture that values risk-taking, creativity, balance and wellness. And good old-fashioned fun.



To apply send a copy of your CV and a covering letter to careers@brightsignals.co.uk.

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