Atlassian Consultant

2 days ago

London, United Kingdom SitePoint Pty Full time

Atlassian Consultant
Location: London
Working Environment: Hybrid
Pay type: Competitive hourly pay rate

Our Client
One of the world's largest airline groups, with a fleet of over 500 aircraft flying to more than 250 destinations. A company who are committed to providing exceptional service and creating memorable experiences for their passengers.

The Role
Hays are recruiting for an exciting opportunity for an Atlassian Consultant to join our client on a short temporary assignment for an approximate duration of 6 months with the possibility of an extension. We are seeking an experienced Integration Engineer who will act as the subject matter expert for engineering and collaboration tools, especially Atlassian products (Jira, Confluence, plug-ins) and expertise in ServiceNow administration and backend.

Key Responsibilities

  1. Experience of administration of other engineering tools, such as GitHub, Mural, Figma, Snyk and other tools highly desirable.
  2. Enhance and maintain these tools to ensure they meet the technical and functional needs of the organization.
  3. Configure tools and manage integrations to streamline development, communication, and project management workflows.
  4. Integrating, testing, and evaluating new apps to add to the suite of products we support.
  5. Integration & Automation: Integrate different tools and platforms to Jira and GitHub (e.g. plug-ins or CI/CD tools) to ensure smooth data flow and automation across the software development lifecycle.
  6. Writing, testing, and executing scripts to make bulk changes to tools.
  7. Identify and implement automation opportunities to improve workflows, reduce manual work, and enhance productivity.
  8. Migrating users from other platforms onto our shared tooling.
  9. Support & Troubleshooting: Provide technical support to users across teams, troubleshooting issues with tools, integrations, and workflows.
  10. Ensure proper training and onboarding for users and administrators to maximize the effectiveness of the tools.
  11. Develop and maintain detailed technical documentation and best practices for the use of collaboration and engineering tools.
  12. Optimization & Customization: Collaborate with cross-functional teams to assess and optimize current tooling usage and workflows.
  13. Customize tools to meet the unique needs of teams, including building custom reports, dashboards, and workflows.
  14. Evaluate and recommend new tools or plugins based on team feedback and industry trends to continuously improve collaboration and project management.
  15. Process Improvement: Support agile methodologies and help teams adopt best practices for managing projects, code repositories, and continuous integration.
  16. Assess current development and collaboration processes to identify gaps and propose improvements.

Skills and Qualifications:

Education & Experience:
Minimum of 5 years of experience working with engineering and collaboration tools in a technical or support role. (Preferred) Bachelor’s degree in Computer Science, Information Technology, Engineering, or related experience.

Technical Skills:
Strong proficiency in multiple tools, especially Atlassian (Jira, Confluence), and GitHub.
Scripting experience preferred to make bulk updates to tools.
Hands-on experience with code repository management (Git, GitHub, and/or GitLab).
Experience integrating tools through APIs, plugins, or automation platforms.
Understanding of the software development lifecycle (SDLC) and agile methodologies. (Preferred) Familiarity with continuous integration/continuous deployment (CI/CD) tools (e.g. Jenkins, CircleCI, GitHub Actions) and cloud platforms (e.g., AWS, Azure, GCP) is a plus.

Soft Skills:
Excellent communication and problem-solving skills.
Ability to lead projects independently and work collaboratively across teams.
Detail-oriented, with a focus on user experience and operational efficiency.
Strong product mindset, with a focus on value and data-driven decision-making.

Benefits:
Competitive day rate
Hybrid working.
Flexibility with start/finish times

What next?
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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