Senior Client Services Manager
1 week ago
Senior Client Service ManagerSalary 28174 per annum plus health cash plan and matching pension.Permanent Full Time (37.5 hpw)SunderlandWe cant offer a CoS for this roleHome a place where you belongLooking for a role where you can make a real difference every day Join us in Sunderland where youll lead a passionate team supporting adults at risk of homelessness. Youll help customers build the skills they need to live independently while creating a great place to work for your team. If youre ready to step up and lead with purpose this could be your perfect next move.Whats in it for you34 days leave (including bank holidays and a me day)800 discounts on shops holidays days out tech and morePaid time off for volunteeringSave up to 1140 yearly with our health cash plan covering dental optical and therapiesCareer path with development and an excellent training packageWith all of our family friendly policies including maternity paternity adoption neonatal fertility and menopause support whats not to love.What youll doLead a team to deliver high-quality person-centred support servicesBe the safeguarding lead and ensure safe supportive environmentsManage contracts budgets and KPIs to meet commissioner expectationsCoach and develop your team to be their best every daySupport your Operations Manager to meet regulatory standardsWhy join usYoull be part of a supportive team thats passionate about helping people thrive. Well invest in your development through our Grow Our Own programme and youll have the chance to shape services that really matter. Be part of one of the UKs top 10 Great Places to WorkYou haveExperience managing people or services in housing care or supportStrong safeguarding knowledge and confidence to lead in this areaGreat people skills to coach challenge and inspire your teamA passion for helping customers achieve their goalsA vehicle insured for business useStronger togetherWe do our best work when were ourselves. Thats why inclusion wellbeing and our diversity networks help make Home Group a great place to workThe practical bitsOn call shift payment of 14.30 per session.Youll work Monday to Friday. A flexible pattern can be discussed at interview.We work between the hours of 9:00 to 17:00.Youll work from our Sunderland service which is easily accessed by public transport.On the job mileage Weve got you covered.You need an Enhanced with barring list DBS check that we pay for.Find out moreClick APPLY NOW to see our Senior Client Services Manager job description find out about us for help to apply and our benefits. Roles can close early so dont wait. For reasonable adjustments email Required Experience:Manager Key Skills Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients Employment Type : Full-Time Experience: years Vacancy: 1
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Client Services Manager
1 week ago
Sunderland, United Kingdom Home Group Full timeClient Services ManagerSunderlandPermanent Full Time 37.5 hpwSalary 27338 to 28890 pa plus on call shift payment of 14.30 per sessionGreat benefits including Health Cash PlanWe cant offer CoSHome a place where you belongWant to lead a team that really cares and empowers customers to live their best lives As our Client Services Manager youll be able to work...
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Client Services Account Manager
3 days ago
Sunderland, United Kingdom Devonshire Full timeOur client, a leading customer communications company, is looking for a Client Services Account Manager to join their team in Sunderland. Our client is a dynamic and forward-thinking organisation committed to revolutionising the way our clients do business. They specialise in digital transformation services, helping clients transition from traditional...
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Client Services Associate
2 weeks ago
Sunderland, United Kingdom Devonshire Full timeOur client, a leading customer communications company, is looking for a Client Services Associate to join their team in Sunderland. Are you a dynamic and customer-focused individual looking for a new challenge? We are currently seeking a Customer Experience Associate to join a leading company who specialises in BPO (Business Processing Outsourcing). This is...
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Client Services Executive
3 days ago
Sunderland, United Kingdom Devonshire Full timeWe are looking for a Customer Success Executive to join a leading BPO company, based in Sunderland. This is a fantastic opportunity to make a real impact on the customer journey within a forward-thinking organisation. Main responsibilities: Work closely with the Client Services Managers to deliver exceptional service. Support a team of 12, ensuring every...
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Client Services Team Leader
1 week ago
Sunderland, United Kingdom Paragon Customer Communications Full time**Client Service Team Leader**: - **Sunderland - On-site**: - **Salary: £30,000** Paragon Communications are a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. Within our site in Sunderland we specialise in digital transformation services, helping clients transition from traditional paper-based...
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Head of Private Client
2 weeks ago
Sunderland, United Kingdom Clayton Legal Full time**Head of Private Client** **Sunderland** **£50,000- £65,000** My client an award-winning Law firm is looking to appoint a Senior Solicitor to Head up their Private Client Team in Sunderland. **What’s in it for you?** - The opportunity to join a well-established and award winning Multi-Service Law Firm - The chance to really make a difference to the...
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Senior Project Manager
4 days ago
Sunderland, United Kingdom Expleo Group Full timeJoin to apply for the Senior Project Manager role at Expleo Group. The Project Manager will lead the IT Services workstream for tenders. This role is pivotal in shaping the organisation’s technical response to Local Authority franchise requirements, demonstrating capability, experience, and innovation in delivering high‑quality services supported by...
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Business Development Manager
2 weeks ago
Sunderland, United Kingdom Amathus Public Ltd- Incoming Tourism Department Product & Contracts Manager Full timeBusiness Development Manager - Capital Equipment Join to apply for the Business Development Manager - Capital Equipment role at Amathus Public Ltd- Incoming Tourism Department Product & Contracts Manager Up to £40,000 basic | OTE: £65,000 Year 1, £80,000 Year 2 The Company Join a market‑leading manufacturer that consistently sets the benchmark for...
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Registered Service Manager
7 days ago
Sunderland, United Kingdom Search Consultancy Full time**Registered Service Manager - Sunderland** £30k pa, plus discretionary bonus Permanent - Full Time Are you enthusiastic about care and are looking for a new challenge? Do you want people with a learning disability to achieve their hopes and dreams? An exciting opportunity has arisen with one of our clients to join and lead one of their residential care...
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Business Manager Water Efficiency
6 days ago
Sunderland, United Kingdom Kelly Services Full timeOur Client are a leading engineering business based in the North East of England. The company currently require a talented Business Manager (Water Efficiency) to join the business. **Key Responsibilities**: - Responsible for developing own pipeline and turning into an agreed revenue stream. - Capable of meeting revenue targets and withstanding a pressured...