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Credit Controller

3 months ago

Gloucester, United Kingdom Anderson Recruitment Ltd Full time

Our client based in Barnwood, Gloucester are currently recruiting for a Credit Controller to join their accounts team on a permanent basis.

This a great opportunity to join a well-established business within the local area in a busy, hands-on role. The successful candidate will be dealing with a wide range of retail customers from small independents to multi-national organisations.

Responsibilities/Duties;

- Managing the debt of a portfolio of customers

- Managing customer account details ensuring they are up to date

- Developing a B2B relationship with the customer

-Sending copy documents on request

-Releasing on-hold accounts following payment

-Dealing with customers over the phone and email

-Communicating with area sales representatives & other departments to resolve queries

-Handing of customer complaints by obtaining information and offering possible solutions

-Opening (and closing) customer accounts

-Allocating payments, refunds daily

-Releasing pro-forma orders following payment of account

-Updating ledgers with on hold queries

-Sending monthly report to the Accounts Manager, regarding unpaid invoices

Candidate Attributes;

-Previous experience in a similar role

-Excellent customer service experience

-Can-do attitude

-Excellent communication skills

-Ability to work well in a team