Large Loss Claims Handler

2 weeks ago


Kent, United Kingdom Massenhove Recruitment Full time

Large Loss Claims Handler

Job Market - Insurance Claims

Large Loss Claims Handler - About the role

Based in the Kent office, or possibly home-based, mobile to travel to customers’ properties in the UK.Manage a portfolio of Large or Complex claims ensuring customers receive excellent service whilst managing claims costs and expenses within the scope of the insurance policy.

Large Loss Claims Handler - Key duties

Effective day to day management of claims under your control; excellent communications with policyholders, Suppliers and Loss Assessors for those aspects of the claim you are responsible for.

Where applicable; travel to policyholders’ homes to assess liability, record, value and negotiate claim settlement for contents items, arrange and manage alternative accommodation for policyholders.

In conjunction with the Buildings Surveyor Team, drive settlement (cash or reinstatement) of the Buildings element of each claim in your control.

Produce a Large or Complex report and deliver same to the Claims SMT within agreed timeframes.

Maintain claim files to a very high standard ensuring that all documents, photographs and communications are accurately recorded in chronological order for audit, complaints analysis and client review.

In liaison with the Building Surveyor Team, manage system claim reserves and payments ensuring that Total Incurred values are as accurate in the shortest period possible and maintained as such until the claim is concluded.

Support the Customer Relations Team with complaints and in particular those involving the FOS.

Manage own diary, including where approved, the coordination of customer appointments for site visit and hotel accommodation for yourself if applicable.

Large Loss Claims Handler - Key duties

At least 5 years previous experience of working in an insurance claims related handling role.

High level understanding of insurance/indemnity policies and legal structure

Proven capability of claims negotiation with policyholders and Loss Assessors.

Excellent negotiator.

Commercially aware.

Excellent spoken and written communication skills.

Accurate with a high level of attention to detail.

Active and energetic.

Takes ownership of problems and drives for effective solutions.

Role applicable qualifications in insurance.



  • Kent, United Kingdom Recruitment Agenda Full time

    We are recruiting for an experienced large loss claims handler due to growth within the business. You will have a high level of understanding of insurance and indemnity policies along with the legal structure. Ideally experience of commercial and domestic loss adjusting. You will be excellent with negotiation both with the policy holder and loss...


  • Kent, United Kingdom Claims Recruitment Services Full time

    Desktop Liability Claims Handler Kent £28,000 to £32,000 + Benefits We are currently recruiting for a Desktop Liability Claims Handler on behalf of our client, a specialist claims business. The successful candidate will be situated in the company’s Kent office, joining their experienced UK team. Key Responsibilities Working on Lloyd’s / London Market...

  • Claims Handler

    4 days ago


    Sevenoaks, Kent, United Kingdom Clark James Head Office Full time

    Hybrid working - Clark James Insurance Recruitment are working with an established and highly successful Insurance business who have a refreshing attitude to staff development, customer care and limiting the number of cases handled at any one time in order to give clients the best possible service. They currently have a number of vacancies for candidates...

  • Claims Handler

    4 days ago


    Sevenoaks, Kent, United Kingdom Clark James Head Office Full time

    Hybrid working - Clark James Insurance Recruitment are working with an established and highly successful Insurance business who have a refreshing attitude to staff development, customer care and limiting the number of cases handled at any one time in order to give clients the best possible service. They currently have a number of vacancies for candidates...


  • Sevenoaks, Kent, United Kingdom Clark James Head Office Full time

    Hybrid working - Clark James Insurance Recruitment are working with an established and highly successful Insurance business who have a refreshing attitude to staff development, customer care and limiting the number of cases handled at any one time in order to give clients the best possible service. They currently have a number of vacancies for candidates...


  • Sevenoaks, Kent, United Kingdom Clark James Head Office Full time

    Hybrid working - Clark James Insurance Recruitment are working with an established and highly successful Insurance business who have a refreshing attitude to staff development, customer care and limiting the number of cases handled at any one time in order to give clients the best possible service. They currently have a number of vacancies for candidates...


  • Kent, United Kingdom Massenhove Recruitment Full time

    **Recovery Claims Handler - Motor** **Job Market - Insurance Claims Recoveries** **Recovery Claims Handler - About the role** You will be required to recover the maximum amount possible for our Insurer Clients where liability on a claim may be attributed to a third party. To maintain your portfolio in an efficient manner to ensure that you are working...


  • Sidcup, Kent, United Kingdom ViTalent LTD Full time €28,000

    Title: Case Handler - Personal Effects & Cargo Claims Location: Sidcup - Office based (Monday to Friday Full Time Permanent) Salary: Upto £28k (depending on experience) Objectives: 1. Responsible for handling Cargo and Personal Effects insurance claims from beginning through to settlement; Undertaking a range of loss adjusting activities; ...


  • Sidcup, Kent, United Kingdom ViTalent LTD Full time €28,000

    Title: Case Handler - Personal Effects & Cargo Claims Location: Sidcup - Office based (Monday to Friday Full Time Permanent) Salary: Upto £28k (depending on experience) Objectives: 1. Responsible for handling Cargo and Personal Effects insurance claims from beginning through to settlement; Undertaking a range of loss adjusting activities; ...


  • Sidcup, Kent, United Kingdom ViTalent LTD Full time €28,000

    Title: Case Handler - Personal Effects & Cargo Claims Location: Sidcup - Office based (Monday to Friday Full Time Permanent) Salary: Upto £28k (depending on experience) Objectives: 1. Responsible for handling Cargo and Personal Effects insurance claims from beginning through to settlement; Undertaking a range of loss adjusting activities; Investigate...


  • Sidcup, Kent, United Kingdom ViTalent LTD Full time €28,000

    Title: Case Handler - Personal Effects & Cargo Claims Location: Sidcup - Office based (Monday to Friday Full Time Permanent) Salary: Upto £28k (depending on experience) Objectives: 1. Responsible for handling Cargo and Personal Effects insurance claims from beginning through to settlement; Undertaking a range of loss adjusting activities; Investigate...

  • Claims Handler

    4 weeks ago


    Sevenoaks, Kent, United Kingdom Acorn Insurance Full time

    Job Title: Claims HandlerLocation: SevenoaksSalary: £24,255 to £25,876 OTE* including £4,200 performance related bonus per annumJob Type: Permanent, Full TimeDue to continuing growth, here at Acorn Insurance we have a fantastic opportunity to join our Claims department. As Liability Claims Handler, you will be able to demonstrate your claims handling...

  • Claims Handler

    1 month ago


    Kent, United Kingdom MW Appointments Full time

    Our client who is a Lloyd's Broking House who are looking for a Claims Handler to join their expanding Claims department in their Kent office. The purpose of the role is to process and handle Motor Claims from first advice to settlement. Main Duties: - Assisting Claims Execs - Dealing with phone calls and post advising of claims - Handle claims from first...


  • Kent, United Kingdom Massenhove Recruitment Full time

    **Credit Hire Claims Handler** **Job Market - Insurance Claims** **Credit Hire Claims Handler - About the role** My client are looking for experienced Motor Claims Handlers to join their growing Credit Hire Claims Team. Ideally you will have 3+ years credit hire claims handling experience with at least 5 years in a motor claims related role Knowledge of...


  • Kent, United Kingdom Claims Recruitment Services Full time

    Liability Claims Adjuster (Hybrid) Kent £40,000 to £45,000 + Car Allowance + Benefits We are currently recruiting for a Liability Claims Adjuster on behalf of our client, a specialist claims business. The claims will be varied in both level and complexity. Key Responsibilities Working on Lloyd’s / London Market Claims, the successful candidate will...

  • Claims Handler

    2 days ago


    Sevenoaks, Kent, South East, United Kingdom Acorn Insurance Full time

    Job Title: Claims HandlerFind out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.Location: SevenoaksSalary: £24,255 to £25,876 OTE* including £4,200 performance related bonus per annumJob Type: Permanent, Full TimeDue to continuing growth, here at Acorn Insurance we have a fantastic...


  • Tonbridge, Kent, United Kingdom Trinity Claims Full time €23,000 - €26,000

    Location Tonbridge Salary £23,000 to £26,000 depending on experience Published date 10 May, 2024 Motor Engineering Coordinator 5 hours per week, Monday to Friday Type: Full-time, Permanent ASAP Trinity Claims is a claims management company based in Tonbridge, that designs and delivers claims strategies to meet the needs of our partners. Our team...


  • Kent, United Kingdom John Williams Recruitment Full time

    Our client being a Claims Management company based in Kent are looking to hire an experienced Subsidence Claims Handler for their Kent based team. Will be acting as the primary customer contact in managing a portfolio of Subsidence claims, you’ll be a specialist in this area, with significant knowledge of the claims lifecycle and depth of experience in...

  • Motor Fire

    1 week ago


    Kent, United Kingdom John Williams Recruitment Full time

    Our client being a Claims Management company based in the Kent area are looking to hire an experienced first party claims handler with a flair for investigation skills. The key purpose of this role is to deal with fire and theft claims as efficiently as possible, utilising your knowledge to ensure correct indemnity decisions are made. You will be confident...

  • Claims Handler

    1 week ago


    Sevenoaks, Kent, United Kingdom Acorn Insurance Ltd Full time

    Job Title: Claims Handler Location: Sevenoaks Salary: £24,255 to £25,876 OTE* including £4,200 performance related bonus per annum Job Type: Permanent, Full Time Due to continuing growth, here at Acorn Insurance we have a fantastic opportunity to join our Claims department. As Liability Claims Handler, you will be able to demonstrate your claims...