Account Program Manager
3 weeks ago
Are you looking for more flexible working hours?
This company specialises in the management of aircraft component repairs and aircraft warranty management for airlines, manufacturers and MROs throughout the world by using its industry experience, knowledge and expertise to provide engineering, supply chain and business solutions that reduce the operating costs of its customers.
As an Account Program Manager, you will be reporting to the Director, Program Management the role activities will include:
- Manage customer accounts in-line with contractual commitments and ensure program expectations and KPIs are met or exceeded.
- Act as the key interface between customers and internal support departments ensuring strong and lasting relationships are built and maintained at all levels within both organisations.
- Manage the service delivery of internal support departments (Tech Services, Customer Support & Supplier Management) and ensure customer requirements are responded to in a timely and efficient manner.
- The continuous review of processes and procedures and customer interactions to ensure that both internal efficiencies and customer satisfaction are maximised.
Competitive Starting Salary + Great Benefits
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