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Export Operations

1 month ago

Egham, United Kingdom Source4 Personnel Solutions Full time

Our client is looking for a new team member with experience of Exports.

Job Overview:As an Export Processing Specialist, you will be at the heart of operations, ensuring customers receive top-notch service. Your role will be pivotal in processing exports, tracking shipments, and maintaining seamless communication with our clients.

Key Responsibilities:

  • Deliver a first-class customer experience by managing all exports.
  • Handle all types of customs entries with expertise and efficiency.
  • Maintain strong relationships with both customers and suppliers.
  • Provide proactive updates on shipments to ensure customers are always informed.
  • Address any shipment delays promptly and professionally.

Who Are We Looking For?

  • Experience: Previous experience in exports/air freight operations within a freight forwarding company is essential.
  • Knowledge: A solid understanding of transport and global logistics is crucial.
  • Communication: Outstanding communication and customer service skills are a must.
  • Negotiation: Strong negotiation skills to foster and maintain relationships.
  • Relationship Building: Ability to develop personable relationships both over the phone and in person with diverse individuals.
  • Team Player:

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