Night Porter Supervisor

1 week ago

Kettering, United Kingdom Kettering Park Hotel & Spa Full time

Were looking for a real night owl to be our Night Porter Supervisor. You will become a vital part of our nights team providing the warmest of welcomes and exceptional customer service as well as supervising Night Porters on shift with you. You will ultimately be responsible for the safety and security of our guests as they sleep. As Night Porter Supervisor you will need to be able to react to guest needs working on your own initiative and supervise your team to ensure they are doing the same.Your day to day;Checking in late arrivalsCleaning the property and setting up meeting /conference roomsArranging newspapers and wake up callsEnsuring the building and guests are secureHelping set the dining area for breakfastSupervising Night Porters on shift with youEnsuring your team operates efficiently and safelyWho are we looking forOur Nights Team plays a crucial role in ensuring the smooth running of our hotel. As Night Porter Supervisor you will need to be a responsible and reliable person who is comfortable leading and supervising others. We are looking for a hard-working individual who doesnt mind being a night owl.You must be able to stay calm under pressure taking any complications in your stride. Effortlessly deal with problems as they arise and ensure standards are maintained at all times. You will need excellent communication skills and be confident to make the right decision and work on your own initiative.If you are self-motivated and can multi-task this could be for you. Ideally you will have previous supervisory experience however. personality is what counts and whilst previous hotel experience and basic computer skills are an advantage full training can be provided.In return we are offering a rewarding role with scope for career progression along with;28 days annual leave (rising to 33 days after 5 years)Wagestream the ability to access up to 40% of your wages as you earn them each weekHealth cash plan and high street discountsGenerous employee discounts on drink food and accommodation in our beautiful Inns and Hotels across the countryPension & Life assuranceEmployee Assistance ProgrammeEnhanced maternity and paternity payApprenticeships availableUniform will be providedBespoke training programmes accessible to allRequired Experience:Manager Key Skills Collection,Customer Service,C,Communication,Dcom,AC Maintenance Employment Type : Full-Time Experience: years Vacancy: 1

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