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Sales Administrator Copy

1 month ago

Bradford, Bradford, United Kingdom Debar Ltd Full time

Job Title: Account Manager

Location: Concept house Brackenbeck Road Bradford BD7 2LW

Reports to: Sales Office Manager

Work schedule: 39 hours per week Monday to Friday

Debar Ltd is a prominent UKbased company specialising in the design manufacture and distribution of high quality bifold door hardware solutions for leading system houses and fabricators. We are now seeking to recruit an Account Manager to work alongside our existing sales team. The successful candidate will join Debar at an exciting juncture as the business embarks on an ambitious growth journey both in the UK and internationally supported by a pipeline of innovative new products.

Key tasks and responsibilities

  • Process a high volume of customer orders using Sage 200

  • Handle administrative tasks such as order tracking updating CRM systems and generating reports.

  • Handle customer card payments

  • Proficient in the navigation of the sales tracker (Insight data)

  • Provide timely and effective solutions aligned with customer needs.

  • Key account management Build and maintain strong relationships with existing clients offering support and addressing their needs.

  • Provide excellent customer service acting as a main point of contact for customers

  • Conduct soft sales with current customers identifying opportunities for additional products or services

Innovation

  • Present ideas initiatives and opportunities to encourage the continuous development of people systems and procedures within the sales team.

Communication

  • Communicating to clients clearly and addressing their concerns and resolving any conflicts that arise

  • Collaborate with other departments such as purchasing and logistics to ensure seamless customer experience

  • Communicate important feedback from customers internally.

Requirements

  • Familiar with Sage

  • Solid customer service attitude with excellent negotiation skills

  • Excellent communication and interpersonal skills

  • Analytical skills with a problemsolving attitude

  • Basic sales skills with the ability to engage in soft selling

  • A proactive attitude towards problemsolving and client relationship building

  • Ability to handle multiple tasks and prioritise effectively

  • Strong organizational and administrative skills with attention to detail

  • Team Player

  • Analytical approach to problem solving

  • Hands on approach and used to working in a face paced environment.

  • Flexible & open approach to learning and development

Desirables

  • Customer service background

  • Level 2 or 3 Diploma in Business and Administration

  • Knowledge of insight data

  • Experience in the Bifold market

Benefits

30 days holiday

Extra days awarded for long service

Birthday day off

Cycle to work scheme

Free on site parking

Key Skills
Defence,Corporate Sales,Firewall,Legal Operations,AC Maintenance,Architecture
Employment Type : Full Time
Vacancy: 1
Yearly Salary Salary: GBP 23000 - 25000