Team Leader

3 weeks ago


Brentford, United Kingdom Aparthotel Adagio London Brentford Full time
Company Description

Adagio Aparthotel adapts to suit all guests needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium.

As part of our team you can have:
Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
Discounted hotel rates all over the world inAccor Hotels
Continuously learn and develop yourself with our Accor Academy
Support your wellbeing in your professional and personal lives
Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
Participate actively in initiatives to build a more inclusive and sustainable world
And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

Job Description
  • Ensures guests have a smooth running stay at the hotel
  • Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives.
  • Organises the customer welcome and care provided by his/her team
  • Supervises the work of the receptionists on his/her team
  • Helps meet the department's quantitative and qualitative targets
  • Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty


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