Head of Customer Experience

Head of customer experience is a leadership role, required to supervise and oversee the strategy, planning and execution of the organisation's overall customer experience goals.This role involves planning and executing initiatives that elevate the customer journey while continuously evaluating and refining the customer engagement processes.By overseeing the...

Job Description Head of customer experience is a leadership role, required to supervise and oversee the strategy, planning and execution of the organisation’s overall customer experience goals. This role involves planning and executing initiatives that elevate the customer journey while continuously evaluating and refining the customer engagement...

Head of customer experience is a leadership role, required to supervise and oversee the strategy, planning and execution of the organisation’s overall customer experience goals.This role involves planning and executing initiatives that elevate the customer journey while continuously evaluating and refining the customer engagement processes. By overseeing...

At Fizz Experience Limited, we value our customers and strive to deliver exceptional experiences through our Customer Experience Specialists. As a key member of our sales team, you will be responsible for delivering outstanding customer service, promoting our products, and building long-term relationships with our customers.This role involves working in a...

Job Description Head of Customer Experience & Outcomes Salary: £100k - £110k Location: Glasgow / Hybrid working Are you a strategic leader who is passionate about enhancing customer experience & outcomes?Jellyfish Recruitment is excited to partner with a pioneering finance company seeking a Head of Customer Experience & Outcomes.This key role is...

At Goldsmiths, we are looking for talented individuals to join our team as Retail Sales Consultants. If you have a passion for delivering exceptional customer service and a keen eye for detail, we want to hear from you.About YouA friendly and approachable mannerAn excellent communication and problem-solving skillsA strong ability to work as part of a teamA...

About the Role: We are recruiting for a Visitor Services Assistant to deliver exceptional customer experiences in all customer-facing areas of Glasgow Science Centre. This role involves creating a fun, safe, and welcoming environment for visitors across various areas, including Whitelee Visitor Centre, hosting, group management, gift shop, food & beverage...

About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Late Night Team Member at Foot Locker in Glasgow Fort. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and meeting sales targets.ResponsibilitiesProvide outstanding customer service and resolve any...

Job OverviewWe are seeking a Customer Experience Ambassador to deliver exceptional customer service and create a welcoming environment for all visitors at Glasgow Science Centre. This role is ideal for individuals who enjoy working in a fast-paced, dynamic team and have excellent interpersonal skills.The successful candidate will be confident in their...

At Powerhouse Fitness, we have an excellent opportunity for a Head of Customer Care to join our Customer Care Team at our Head Office, based in Rutherglen. As part of the senior management team in the UK, you need to cascade and locally manage Company strategy. Create and maintain a team vision and engage and inspire. You will be accountable for the end to...

E-Frontiers is looking for a Head of Customer Operations to join our dynamic team in Glasgow, Gosforth, or Leeds. As a leader with strong communication and interpersonal skills, you will be responsible for leading a team of customer service agents and driving exceptional service.The successful candidate will have a proven track record of inspiring teams in a...

Glasgow Science Centre is a world-class visitor attraction and a leading provider of science education and outreach programmes. We are committed to inspiring people of all ages to explore and understand the world around them.About the JobWe are seeking a highly motivated and organised Event Coordinator to join our events team. The successful candidate will...

About the RoleWe are looking for a Customer Experience Hub Coordinator who can deliver an outstanding customer experience for our customers.The successful candidate will oversee daily operations, ensuring effective service delivery across multiple channels, while also supporting team development through coaching, training, and performance management.This is...

Are you passionate about delivering exceptional customer service?We are seeking a Customer Service Experience Manager to join our team at the Scottish Federation of Housing Associations.This role involves overseeing daily operations, ensuring effective service delivery across multiple channels, while also supporting team development through coaching,...

**Job Title: Head of Customer Success** **Location: Glasgow, UK** **Salary: Up to £60,000 DOE** Who we are Inisoft are seeking an experienced professional to join the team as **Head of Customer Success.** Inisoft are a market-leading provider of software solutions for contact centres with clients throughout Europe, the Middle East and North...

**Job Purpose**: To support the Customer Contact Team in providing an outstanding customer experience to all our customers and to continuously seek ways of improving policies, procedures, and services to ensure value for money. As the Senior Customer Experience Advisor, you will be responsible for the line management of the Trainee Customer Advisors (Modern...

**Job Purpose** The University of Glasgow is committed to the wellbeing and success of its students. As a member of the Student Support and Wellbeing leadership team, the **Head of Student Engagement** plays an important part in achieving this, working with colleagues to transform services and making a significant contribution to the Glasgow student...

About this RoleWe are seeking a talented individual to fill the position of Service Delivery Manager at Simple Online Healthcare. As the ideal candidate, you will have a strong background in customer service leadership and management, with a proven track record of driving excellence in online healthcare delivery.This is a pivotal role working closely with...

**Job Purpose** As an integral member of the College Student Experience Team (SET), the post holder will provide an efficient administrative service to support the Team’s activities. SET provision supports the student journey, from induction and retention, through to academic and employability skills development. The role will involve supporting the...

In Glasgow, Head Resourcing is working with a renowned company to find a skilled Mobile Application Software Developer. This exciting opportunity involves contributing to the creation of market-leading digital products that deliver outstanding customer experiences.About the RoleYou will be responsible for designing, developing, and testing mobile...